Clinical Support Representative
3 weeks ago
We are seeking an experienced Clinical Support Representative to join our team. In this role, you will work directly with medical professionals and physicians to facilitate patient care, advocate for and work in lockstep with chronic patients, and work for an organization that rewards success and fosters a culture of promotion.
About the Job:
As a Clinical Support Representative, you will provide outcome-based solutions for our physician referral sources and existing patient population. This includes submitting new orders, monitoring their completion, preparing and analyzing billing and setup paperwork for patient services, and working closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization. Additionally, you will recommend potential products or services to management by collecting patient information and analyzing customer needs.
Salary Range: Estimated salary: $19.36 - $27.60 per hour based on the location and experience.
Key Responsibilities:
- Work directly with medical professionals and physicians to facilitate patient care.
- Advocate for and work in lockstep with chronic patients.
- Provide outcome-based solutions for our physician referral sources and existing patient population.
- Submit new orders and monitor their completion.
- Prepare and analyze the billing and setup paperwork for patient services.
- Recommend potential products or services to management by collecting patient information and analyzing customer needs.
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