Transportation Planner

2 weeks ago


Reno, Nevada, United States Geodis Full time
Job Title: Transportation Planner

Are you a detail-oriented and organized individual with a passion for logistics? We are seeking a skilled Transportation Planner to join our team at GEODIS.

About the Role:

As a Transportation Planner, you will be responsible for consolidating client orders, assigning carriers, and optimizing load profiles using our Transportation Management System (TMS). You will work closely with clients to ensure timely and efficient transportation of goods, while also identifying opportunities for cost savings and process improvements.

Key Responsibilities:
  • Consolidate client orders into optimal load profiles and assign carriers to loads using TMS
  • Responsible for load planning, optimization, routing, and scheduling of all transportation modes
  • Develop and implement final stage system parameters to drive system load assignments and identify opportunities for cost savings
  • Respond to client needs by answering emails, calls, tracking, and moving shipments
  • Serve as the daily direct point of contact for clients and resolve issues that require immediate attention
  • Recommend corrective action to clients or executives to adjust customer complaints
  • Monitor and ensure on-time pick-up and delivery based on reports provided by Transportation Sr Coordinators and Coordinators daily
  • Negotiate with carriers daily and make decisions on behalf of clients within individual client parameters
  • Expedites shipments when necessary on behalf of clients
  • Create, analyze, and present financial and service reports to clients on a weekly, monthly, and quarterly basis
  • Responsible for leading daily, weekly, and monthly meetings with clients and GEODIS leadership, as required
  • Lead carrier on-boarding calls and performance calls on behalf of clients to ensure carrier leadership and Operations personnel handle freight in accordance with client expectations
  • Develop materials for and lead client QBR meetings (client executives, GEODIS executives, Transportation Management groups, etc.)
  • Responsible for the development and execution of strategic initiatives that improve service, financial savings, efficiency, productivity, and communication to clients and GEODIS
  • Develop cost-saving opportunities in excess of at least $20,000 per assigned client per year
  • Work with IT implementation team to validate and improve TMS performance and assist with strategic initiatives to increase automation and efficiency
  • Determine work procedures related to assigned clients and ensure that the Book of SOPs is accurate
  • Coordinate with FAP on invoice resolution and carrier escalation
  • Validate and approve accrual reports provided by Central Billing Team before clients are billed each week
  • Provide cross-training to coordinators, senior planners, and supervisors as each is expected to be able to step in and support clients at any given time
Requirements:
  • Minimum 2 years of related experience and/or training; or an equivalent combination of education and experience
  • Minimum 1 year experience in customer service or coordinator role
  • Experience with Transportation Management Systems
  • Experience with optimization tools preferred
  • PC literate with experience with Microsoft Outlook, Word, Access, and Excel
  • Excellent written and oral communication skills that demonstrate a proven ability to develop relationships with a range of internal and external customers
  • Excellent planning and organizational skills
  • Strong problem-solving skills
  • Ability to multitask
What We Offer:
  • Access wages early with the Rain financial wellness app
  • Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment
  • Health, dental, and vision insurance after 30 days of employment
  • 401k match
  • Paid maternity and parental leave
  • Access to career development, employee resource groups, and mentorship programs
  • Employee discounts
  • Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
  • Free financial wellness programs
  • Daycare discount program
  • Opportunities to volunteer and give back to your community


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