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Customer Engagement Representative
2 months ago
Location: Maryland
Become a vital part of a dynamic team at Vitesse Systems LLC, a frontrunner in revolutionizing communication technologies across various sectors, including Defense and Space. Here, your contributions are valued, and there are ample opportunities for professional advancement.
Benefits:
- Comprehensive benefits package
- Opportunities for career advancement
- A community-focused workplace
- Support for ongoing education and training
- A culture that promotes innovation and openness
Key Responsibilities:
- Assist the external sales team by managing order processing and liaising with different departments
- Oversee customer databases and manage online portals
- Address customer inquiries and resolve any issues
- Work collaboratively with internal teams to enhance customer satisfaction
Qualifications:
- High school diploma or equivalent
- Minimum of 2 years of relevant experience
- Proficient in Microsoft Office, CRM systems, and ERP applications
- Knowledge of the Aerospace and Defense industry
- Must be a US Citizen or Permanent Resident
Additional Benefits:
- Competitive salary structure
- Generous paid time off policy
- Health, dental, and vision insurance options
- Profit-sharing bonus potential
- Tuition reimbursement programs
- 401(k) retirement plan options
Work Environment:
Potential exposure to occupational hazards; personal protective equipment will be provided.
This is a full-time position with a salary range of $57,000 - $79,200.
Vitesse Systems LLC is an Equal Employment Opportunity / Affirmative Action employer.
Vitesse Systems adheres to ITAR and EAR regulations concerning the protection of technical data.