Friendly Store Leader

4 weeks ago


Ann Arbor, Michigan, United States Burlington Full time

Burlington is a dynamic retail environment that requires leaders who can drive results and deliver exceptional customer experiences.

As a Customer Service Lead, you will be responsible for leading day-to-day customer service initiatives, modeling company core values, and driving improvement of friendliness, speed of checkout, and customer feedback surveys.

Key Performance Indicators:

  • Exceed customer satisfaction targets through exceptional service delivery
  • Meet or exceed sales targets through effective leadership and coaching of associates
  • Maintain a high level of professionalism in all interactions with customers and colleagues

What You'll Get:

A competitive wage of $15 per hour, flexible hours, and an associate discount. Part-time associates may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan.


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