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Technical Support Specialist
3 weeks ago
Job Description: We are seeking an IT Specialist (Customer Support) to join our team. The ideal candidate will have at least one year of experience in technical support aspects of substantive mission-oriented programs. The successful candidate will be responsible for providing assistance to the workforce on IT matters related to innovation, planning, Enterprise Architecture, Security, System Analysis, and Application Software.
Key Responsibilities:
- Provide technical support to the workforce on IT matters related to innovation, planning, Enterprise Architecture, Security, System Analysis, and Application Software
- Leverage tools like PowerShell to automate tasks in support of reducing manual effort and improving accuracy
- Work with industry partners managing, developing, and delivering IT support
What We Offer: In addition to a competitive salary, we offer a range of benefits including medical, dental, and vision insurance, as well as a 401(k) plan. We also provide opportunities for professional growth and development, including training and education assistance.
Qualifications: At least one year of experience in technical support aspects of substantive mission-oriented programs; Experience with tools like PowerShell; Working knowledge of industry partners managing, developing, and delivering IT support.
