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Veterinary Clinic Operations Manager
2 months ago
Veterinary Site Operations Manager: Lead with Compassion at Berkley Animal Hospital
Are you prepared to lead with compassion and create a meaningful impact? At Veterinary United, we prioritize kindness in our approach. We are seeking an enthusiastic Veterinary Site Operations Manager for Berkley Animal Hospital—a vital part of our community with a rich 50-year history. While veterinary expertise is not mandatory, we are looking for someone who is passionate about leadership and team management.
About Berkley Animal Hospital
Berkley Animal Hospital has been a reliable name in veterinary services for over five decades. Our clinic is celebrated for its dedication to outstanding service and advanced medical care. We provide a variety of services in our modern facility, which includes seven examination rooms, a fully equipped surgical suite, and an in-house laboratory for quick and precise diagnostics. Our state-of-the-art technology features digital x-ray and ultrasound capabilities, and we offer holistic treatments including acupuncture services. As part of Veterinary United—a family-owned, Michigan-based practice group—we enjoy a robust support network and a collaborative atmosphere.
Key Benefits of the Role
- Be a Leader: Lead with empathy and create a genuine difference in the community.
- Animal Interaction: Experience working with dogs, cats, and exotic animals.
- Inspire Growth: Motivate your team and drive positive change.
- Continuous Development: Commit to ongoing personal and professional growth.
Your Responsibilities: Leading with Excellence
In this role, you will:
- Drive Progress: Advocate for change and advancement within the clinic.
- Improve Operations: Enhance efficiency and collaborate with fellow leaders.
- Support the Team: Manage and inspire a dedicated staff.
- Enhance Client Experience: Ensure exceptional service and address client concerns with professionalism.
- Practice Management: Assist with daily operational tasks, including inventory management, hiring, coaching, and more.
Safety and Physical Requirements
- Physical Demands: Navigate a busy clinic environment, including standing for extended periods and lifting up to 50 lbs.
- Safety Standards: Adhere to protocols to maintain a safe and healthy workplace.
Your Qualifications
- Education: A bachelor's degree in business or a related field is preferred but not essential.
- Experience: 3-5 years in a managerial position with strong customer service skills; experience in veterinary or healthcare settings is advantageous.
- Skills:
- Expertise in budget and labor management.
- Strong leadership, problem-solving, and interpersonal skills.
- Familiarity with reporting, data analysis, and basic computer proficiency.
Employee Benefits
- Comprehensive Health Insurance
- Dental & Vision Insurance
- 401k with Company Match
- Paid Time Off
- Discounted Pet Care and Day Camp/Resort Stays
- And additional perks
At Veterinary United, we thrive on teamwork and positivity. If you are ready to lead with compassion, drive meaningful change, and make a lasting impact, we would be delighted to have you on board.
