Pharmacy Service Associate

5 days ago


Joliet, Illinois, United States Walgreens Full time
Job Description:

We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for delivering exceptional customer service, providing accurate and efficient pharmacy services, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Provide courteous, friendly, and efficient customer service, answering questions and resolving issues in a timely and professional manner.
  • Register sales on assigned cash register, collect cash and distribute change as requested, and process voids, returns, rain checks, refunds, and exchanges as needed.
  • Assist pharmacists in scheduling and maintaining work flow, and perform duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager.
  • Maintain knowledge of store systems and store equipment, and provide customer service in the photo area, including digital passport photo service, poster print, and creative machine.
  • Assume web pick-up responsibilities, monitor orders in Picture Care Plus, fill orders, and deliver orders to customers as they arrive at the store.
  • Assist with exterior and interior maintenance, ensuring a clean, neat, and orderly store condition and appearance.
Requirements:
  • Must be fluent in reading, writing, and speaking English.
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer good math skills to fill prescriptions accurately, including counting, measuring, and weighing medications.
  • Prefer good computer skills.
  • Prefer knowledge of store inventory control.
  • Prefer PTCB certification.
What We Offer:

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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