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Warehouse and Customer Service Associate
2 months ago
At Alaska Hay & Feed Supply, LLC, we are seeking a highly motivated and detail-oriented Feed Store Laborer to join our team. As a Feed Store Laborer, you will play a vital role in supporting the store's overall efficiency and delivering excellent customer service.
Key Responsibilities:- Customer Service: Greet customers in a friendly and helpful manner, providing information about products and assisting with finding the appropriate feed or other farm products for their needs.
- Loading and Unloading: Receive incoming shipments of feed, hay, straw, and other products, unloading and storing merchandise using proper equipment and safety protocols.
- Inventory Management: Keep track of inventory levels and notify the store manager when products need restocking.
- Stocking Shelves: Restock shelves and arrange products in a neat and organized manner.
- Cashier Duties: Operate a mobile point of sale system and process customer transactions accurately, handling cash, credit, and other payment methods professionally.
- Maintenance: Keep the store premises clean and tidy at all times, including sweeping, racking, and taking out trash as needed. Regularly inspect and report any maintenance or safety issues to the manager.
- Product Knowledge: Stay informed about various feed products, animal supplies, and their applications to assist customers effectively.
- Team Collaboration: Work closely with other store employees, such as sales associates, managers, and delivery personnel, to ensure smooth store operations.
- Compliance: Follow safety guidelines and procedures to prevent accidents and injuries, adhering to company policies, regulations, and legal requirements.
- Physical Strength: Ability to lift heavy bags or containers (up to 65 pounds).
- Excellent Customer Service: Provide friendly and helpful service to customers.
- Basic Math Skills: Ability to handle cash transactions and maintain inventory records accurately.
- Attention to Detail: Maintain accurate inventory records and stock shelves efficiently.
- Ability to Work Independently: Work effectively as part of a team in a fast-paced environment.
- Agricultural Product Knowledge: Knowledge of agricultural products and feed is a plus, but not mandatory (on-the-job training may be provided).
- Flexibility: Willingness to work flexible hours, including Saturdays, as feed stores often serve farmers and ranchers who may have varying schedules.