Social Bay Ambassador
4 weeks ago
Livonia, Michigan, United States
Dave & Buster
Full time
Job Title: Social Bay ConciergeAt Dave & Buster's, we're looking for a Social Bay Concierge to join our team. As a Concierge, you'll play a key role in creating unforgettable experiences for our Guests in our interactive Social Bays.
Key Responsibilities:- Deliver exceptional Guest service by providing personalized recommendations and guidance on games and activities.
- Ensure a seamless and enjoyable experience for Guests by managing game setups, providing technical support, and addressing any issues that may arise.
- Collaborate with the Service Team to provide prompt and attentive beverage and food service to Guests.
- Reset and clean Social Bays to approved standards after use to prepare for the next Guests.
- Adhere to company sanitation procedures and follow alcohol awareness protocols to prevent intoxication and address situations with intoxicated Guests.
- Assess Guest demeanor and identify when behavior should be called to the attention of a Manager.
- Assist other Team Members as needed or as business dictates.
- Maintain a favorable working relationship with all other company Team Members to foster a cooperative and harmonious working climate.
- Must be skilled in effectively communicating with Guests to generate enthusiasm about the D&B experience.
- Must be able to read and communicate in English.
- Dressed in proper dress code requirements, looking neat, clean, and professional at all times.
- Must be at least 18 years of age.
- Work days, nights, and/or weekends as required.
- Work in a noisy, fast-paced environment with distracting conditions.
- Read and write handwritten notes.
- Lift and carry up to 30 pounds.
- Move about the facility and stand for long periods of time.
- Walk or stand 100% of shift.
- Reach, bend, and stoop frequently.
We are an equal opportunity employer and participate in E-Verify in states where required.
Salary: $13.75 per hour