Business Intelligence Analyst

2 weeks ago

San Francisco, California, United States SmithRx Full time
About Us:

SmithRx is an innovative, rapidly expanding Health-Tech organization focused on transforming the Pharmacy Benefit Management (PBM) landscape. Our goal is to create a next-generation drug acquisition platform that leverages advanced technology, cost-saving innovations, and exceptional customer service. Since our inception in 2016, we have successfully onboarded hundreds of thousands of members, demonstrating the effectiveness of our solutions across the nation.

We take pride in our mission-driven and collaborative culture, which empowers our employees to excel in their roles. We believe in the necessity of reforming the U.S. healthcare system and are committed to making that vision a reality. Our core values guide us:
  • Integrity: We operate with honesty and transparency to build trust with our clients.
  • Courage: We embrace the challenge of addressing a flawed industry and strive for continuous improvement in our offerings to enhance health outcomes.
  • Collaboration: We cultivate an inclusive environment that values teamwork, respect, open communication, and encourages creativity and diverse perspectives.
Position Overview:

The Business Intelligence Analyst will be an integral part of SmithRx's expanding Data Analytics team, reporting to the Senior Manager of Data Analytics. This role serves as a bridge between our business and technology divisions. Collaborating closely with Senior and Lead Data Analysts, you will work with Data Engineers to refine our data infrastructure and partner with customer-facing teams to provide insights that articulate SmithRx's transformative vision and enhance our competitive edge. Business Intelligence Analysts will explore the depths of our data, identifying patterns and trends that inform our mission and shape our long-term strategy.

Key Responsibilities:
  • Engage with business stakeholders to understand their data requirements and develop metrics, dashboards, visualizations, and other analytical tools that improve the efficiency and accuracy of internal processes.
  • Perform thorough analyses to extract insights from our data that support strategic decision-making.
  • Translate business needs from internal stakeholders into technical specifications for the development and validation of our enterprise data warehouse (EDW) in collaboration with the Data Engineering team.
  • Contribute to the enhancement of the Data Analytics codebase, following best practices for development, quality assurance (QA), and code review.
  • Create data visualizations and dashboards that effectively communicate compelling narratives and illustrate SmithRx's mission to improve the healthcare industry.
  • Promote a culture of data literacy within the organization, ensuring that business stakeholders can effectively utilize all relevant data products.
  • Collaborate with business stakeholders to support data-driven communication of SmithRx's value to current and prospective clients.
Qualifications:
  • Bachelor's or master's degree in a quantitative discipline such as Engineering, Data Analytics, Data Science, Computer Science, or a related field.
  • 3-5 years of experience in a Data Analytics role.
  • Advanced proficiency in SQL with the ability to write complex queries, supported by detailed QA checks.
  • Expertise in creating actionable dashboards using data visualization tools such as Looker, Tableau, PowerBI, or similar.
  • Familiarity with additional data analysis tools such as Python or R is preferred.
  • Experience with version control management platforms (e.g., GitHub) is preferred.
  • Knowledge of CRM software (e.g., Salesforce) is preferred.
  • Strong analytical skills with the ability to critically assess data and the narratives they convey.
  • A genuine curiosity and enthusiasm for understanding the complexities of the pharmacy benefits industry and its data, along with a commitment to our mission of challenging the status quo.
  • Excellent verbal and written communication skills, capable of facilitating in-depth technical discussions and synthesizing them into actionable insights.
  • Self-motivated with the ability to make informed decisions, find creative solutions to challenges, and fulfill commitments.
  • Execution-oriented mindset: a solutions-focused problem solver driven by efficiency.
  • Adaptable and capable of thriving in a fast-paced, high-growth technology environment.
What We Offer:
  • Competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance.
  • Flexible Spending Benefits.
  • 401(k) Retirement Savings Program.
  • Short-term and long-term disability coverage.
  • Discretionary Paid Time Off.
  • 12 Paid Holidays.
  • Wellness Benefits.
  • Commuter Benefits.
  • Paid Parental Leave.
  • Employee Assistance Program (EAP).
  • Well-stocked kitchen in office locations.
  • Opportunities for professional development and training.

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