Music and Event Security Specialist
4 days ago
Job Summary: Frank Productions, LLC is seeking a qualified Security staff for part-time positions at the Music Farm in Charleston, SC. The successful candidate will be responsible for maintaining a safe and secure environment for staff and patrons, ensuring efficient ingress and egress, and reporting concerns to venue management.
Key Responsibilities:
- Maintain a safe and secure environment for staff and patrons
- Ensure safe and efficient patron ingress and egress
- Report concerns to venue management
- Respond to security and safety needs in a timely manner
- Communicate clearly with staff, patrons, vendors, and clients about day-of-event needs
- Assist with opening and closing tasks of the relevant building
- Follow company protocol for the relevant building as communicated by venue management
Requirements:
- Applicable customer service skills working with a diverse set of customers
- Ability to work independently and solve problems using sound decision-making skills
- Ability to learn and work within systems such as MS Office, ticketing software, and other company software
- Ability to communicate effectively in a team environment that includes in-person collaboration, group communications, and instant messaging
- Ability to handle difficult situations and sensitive information with care and professionalism
- Professional and friendly demeanor
- Committed to learning and fostering an environment of diversity, equity, and inclusion
Work Environment:
- Performs duties while standing and walking, including ascending and descending stairs
- Utilization of hands and fingers to operate computers and office equipment
- Lifts up to 50 pounds
- Crouches, kneels, bends, and reaches frequently
- Regularly exposed to large crowds and high volumes of noise
- Regularly exposed to lighting changes, including low lit areas, strobe lights, and moving lights
- Occasionally works in outdoor conditions
- Requires extended work hours
Frank Productions: Frank Productions was established in Madison, WI in 1964 and is one of the largest concert promotion companies in the United States. We're a full-service concert promotion company involved in every facet of live entertainment events.
Equal Opportunity Employer: Frank Productions is an equal opportunity and affirmative action employer and believes in equal opportunity for all employees and applicants. Accordingly, all employment decisions are based on the principles of equal opportunity.
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