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Customer Service Representative

2 months ago


Bolivar, Missouri, United States Joe Woelfle - State Farm Agent Full time
Job Description

**About the Role**

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Establish and maintain strong relationships with customers through regular communication and follow-up.
  • Provide accurate and timely information to customers regarding insurance products and services.
  • Use a customer-centric approach to educate customers about insurance options and provide personalized recommendations.
  • Work collaboratively with our agent team to achieve marketing goals and objectives.
  • Maintain a high level of professionalism and work ethic in all interactions with customers and colleagues.

What We Offer:

  • Competitive hourly pay and commission/bonus structure.
  • Paid time off (vacation and personal/sick days).
  • Hiring bonus for new team members.

Requirements:

  • Excellent communication and interpersonal skills.
  • Strong enthusiasm for the insurance industry and its role in helping people manage risk.
  • Self-motivated and proactive in problem-solving.
  • Ability to learn and adapt to new computer systems and technologies.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application for consideration.