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Customer Service Representative
2 months ago
**About the Role**
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Establish and maintain strong relationships with customers through regular communication and follow-up.
- Provide accurate and timely information to customers regarding insurance products and services.
- Use a customer-centric approach to educate customers about insurance options and provide personalized recommendations.
- Work collaboratively with our agent team to achieve marketing goals and objectives.
- Maintain a high level of professionalism and work ethic in all interactions with customers and colleagues.
What We Offer:
- Competitive hourly pay and commission/bonus structure.
- Paid time off (vacation and personal/sick days).
- Hiring bonus for new team members.
Requirements:
- Excellent communication and interpersonal skills.
- Strong enthusiasm for the insurance industry and its role in helping people manage risk.
- Self-motivated and proactive in problem-solving.
- Ability to learn and adapt to new computer systems and technologies.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application for consideration.