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Room Attendant

2 months ago


Los Angeles, California, United States AccorHotel Full time
Job Overview

We are seeking a highly motivated and detail-oriented individual to join our Housekeeping team as a Room Attendant. As a key member of our team, you will be responsible for ensuring the cleanliness and organization of our guest rooms, providing exceptional customer service, and maintaining the highest standards of quality and safety.

Key Responsibilities
  • Follow the daily assignment of cleaning vacant and occupied guest rooms, ensuring that all areas are thoroughly cleaned and sanitized.
  • Ensure that all standards and protocols are followed and met on a daily basis, including those related to Fairmont, Forbes, AAA, LQA, and other relevant organizations.
  • Perform tasks and/or projects assigned by Housekeeping management and staff, including maintaining a clear communication and offering assistance to Fairmont guests.
  • Participate in ongoing training and development programs to enhance your skills and knowledge in areas such as cleaning techniques, customer service, and safety protocols.
What We Offer
  • A competitive hourly rate of $30.75/hour.
  • A comprehensive benefits package, including employee benefit card offering discounted rates in Accor worldwide.
  • Opportunities for career growth and development within the company.
  • A dynamic and supportive work environment that values diversity and inclusion.
Requirements
  • 1-4 years of experience in Housekeeping or a related field.
  • Knowledge of the function and department processes.
  • Ability to understand and communicate with guests and colleagues in English.
  • Basic knowledge of technology use (computer, device, radios).