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Customer Service Representative
2 months ago
We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Graphic Packaging International. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.
Key Responsibilities- Provide accurate and timely responses to customer inquiries and concerns
- Manage customer accounts and resolve issues in a professional and courteous manner
- Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction
- Develop and maintain strong relationships with customers to drive business growth and retention
- Stay up-to-date on product knowledge and industry trends to provide expert advice to customers
- 2-5 years of experience in customer service or account management
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- High school diploma or equivalent required; bachelor's degree preferred
At Graphic Packaging International, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.