Estimator

2 weeks ago

Amarillo, Texas, United States The Boyd Group Full time
About the Role

We are seeking a skilled Estimator to join our team at Gerber Collision & Glass. As an Estimator, you will play a crucial role in delivering exceptional customer experiences while creating accurate estimates and coordinating repair needs for customers and insurance companies.

Key Responsibilities
  • Ensure every customer interaction is documented, updated efficiently, and accurately with pertinent details.
  • Provide customers with accurate and timely information, guiding them through the repair process and ensuring excellent customer service.
  • Ensure compliance with all insurance client requirements, processes, and metrics.
  • Communicate all customer requests and needs to appropriate team members.
  • Provide positive energy when greeting customers in person and on the phone.
  • Understand all required insurance programs and procedures.
  • Participate in daily production walks with the Management Team, as required.
  • Support all team members when required.
  • Participate in monthly Health & Safety and staff meetings (if required).
  • Attend training, information sessions, and workshops recommended by the Store Manager.
  • Maintain the store's KPIs by maximizing role performance.
  • Uphold the company's Core Values: Honesty, Integrity, and Respect.
Requirements
  • Knowledge of repairs and OE guidelines.
  • High School Diploma or equivalent.
  • Awareness of where to look for answers.
  • Basic computer skills.
  • Compliance for DRP's.
  • Minimum of 1-year experience.
  • Must be willing to complete I-CAR Training.
  • Valid driver's license.
Benefits

Gerber offers comprehensive benefits, including:

  • Annual Paid Time Off (PTO) plans.
  • 2 weeks of Paid Parental Leave for full-time employees who work a minimum of 30 hours per week.
  • 6 paid holidays annually.
  • Medical, Prescription Drug, Dental, and Vision Insurance effective Day 1.
  • 401(k) Retirement Plan with company match.
  • Employer-paid Short-Term Disability and Life Insurance.
  • Additional Voluntary Life Insurance.
  • Continuing Education Opportunities.
  • Free Prescription or Non-Prescription Safety Glasses annually.
  • Annual Voluntary Uniform Stipend.
About Us

Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. We are proud to be an equal opportunity employer committed to an inclusive and diverse workplace.

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