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Software Business Analyst

2 months ago

Boynton Beach, Florida, United States Smart City Networks Full time
Job Description

**Software Business Analyst Position**

We are seeking a highly skilled and motivated Software Business Analyst to join our team at Smart City Networks. The successful candidate will be responsible for analyzing software requirements, developing functional specifications, and collaborating with cross-functional teams to ensure successful software development and implementation.

Key Responsibilities:
  • Product Expertise: Develop a deep understanding of the company's custom software products and become a subject matter expert in specific products and in their functionality and use cases.
  • User Story Development: Translate high-level concepts into epics and features, and subsequently into detailed user stories with clear acceptance criteria, ensuring alignment with business objectives.
  • Support: Manage inbound support inquiries, triage issues, and assign them to the respective teams for resolution and follow up.
  • Requirements Gathering: Work closely with stakeholders, including business users and technical teams, to gather and document software requirements.
  • Analysis and Design: Analyze business processes and workflows to identify areas for improvement and develop detailed functional specifications and system designs.
  • Documentation: Create comprehensive documentation, including use cases, process flows, and system specifications, to ensure a clear understanding of project requirements.
  • Testing and Validation: Perform software testing and assist in the development and execution of test plans and test cases to validate that software meets specified requirements and is bug free.
  • Problem Solving: Identify and resolve issues related to software functionality and performance, providing recommendations for improvements.
  • Stakeholder Communication: Communicate effectively with stakeholders at all levels to provide updates on project progress, gather feedback, and address any concerns.
  • Continuous Improvement: Stay up-to-date with industry trends and best practices in software analysis and contribute to the continuous improvement of processes and methodologies.
  • Communication: Provide regular progress reports and updates on tasks and job estimates to stakeholders and supervisor and as necessary.
Qualifications:
  • 2+ years' experience as a Software Analyst, Business Analyst, Software Developer or similar role.
  • Experience with software testing and validation processes.
  • Proficiency in creating detailed documentation and technical specifications.
  • Experience with programming and/or scripting languages.
  • Familiarity with software development methodologies, such as Agile or Scrum.
  • Familiarity with development project management tools such as Azure DevOps or Jira.
  • Interpersonal skills: serve as a liaison between, the software developers, end-user and stakeholders.
  • Self-Starter: Applicants must be self-motivated individuals with the ability to work independently as well as in a team-oriented environment.
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills.
Preferred Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Experience with data analysis and business intelligence tools.
  • Knowledge of database management and SQL.
  • Understanding of software architecture and design principles.
  • Certification in software analysis or related fields.