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IT Support Specialist

2 months ago

Camarillo, California, United States Library Systems & Services Full time
Job Summary

We are seeking a highly skilled IT Associate to join our team at Library Systems & Services. The successful candidate will provide exceptional technical support to our staff and library patrons, ensuring the smooth operation of our IT systems.

Key Responsibilities
  • Provide technical assistance to staff and patrons, resolving hardware, software, and network-related issues.
  • Identify and troubleshoot problems, implementing effective solutions to minimize downtime.
  • Collaborate with vendors to maintain and support our IT environment.
  • Utilize tracking systems to log requests, monitor progress, and track problem resolution.
  • Communicate effectively with staff, patrons, and management regarding unresolved issues.
Requirements
  • High School diploma or equivalent, with a preference for an Associate's degree in computer technology or a related field.
  • Excellent communication skills, with the ability to interact with diverse populations.
  • Basic knowledge of computer networking, hardware, and software systems.
  • Ability to provide instruction in basic computer use and hardware/software.
Benefits
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Training & Development

Location: Camarillo, CA

Hours per Week: 20

Hourly Rate: $20.50