Care Coordinator

1 day ago


Somerville, Massachusetts, United States Bay Cove Human Services, Inc. Full time
Job Summary

The Care Coordinator plays a vital role in assisting residents in achieving their recovery goals by providing information, referral coordination, and follow-up services. This position requires a strong understanding of substance use and behavioral health issues, as well as the ability to develop and connect residents with resources that address these challenges.

Key Responsibilities
  • Interact therapeutically with residents to ensure their needs are met
  • Serve as primary point of contact for resident's care planning and coordination
  • Inform residents of options for specific Substance Use and Behavioral Health services, programs, and providers that best meet identified needs
  • Identify community and social services to support health and wellbeing of residents
  • Coordinate with providers regarding appointments and medications
  • Maintain resident records in compliance with agency and funder requirements
  • Provide coordination of all required treatment services either directly by the program or through Qualified Service Organizations, Business Associate Agreement, or other applicable agreement
  • Identification of transitional, discharge and aftercare supports the resident may require
  • Connect residents to appropriate providers based on continuum of care and residents educational, vocational, financial, legal and housing; and (2) updating the residents' primary care provider on treatment and progress, such as by providing the residents' record to the primary care provider upon the resident's documented authorization
  • Provide crisis intervention when necessary
  • Make appropriate referrals and complete follow-up referrals to insure proper aftercare
  • Complete progress notes
  • Enforce policies and procedures of the program
  • Conduct urine drug screens in a trauma informed manner and document and report all outcomes to the team
  • Attend and participate in staff meetings, supervision, and related professional development sessions
Requirements
  • BA/BS or minimum four years' experience in substance use and behavioral health
  • Prior knowledge of the field of substance abuse
  • Knowledge of modality specific issues, such as substance abuse, homelessness, trauma, and other co-occurring disorders
  • Must be knowledgeable with the Confidentiality of Alcohol and Drug Abuse Patient Record (Title 42CFR-Part 2)
  • CPR/First Aid Certification
  • Must stay current with any modality required training, including but not limited to HIV/AIDS, Hep C, Narcan, Servsafe, Crisis Intervention, Harrassment, etc.
About Bay Cove Human Services, Inc.

Bay Cove Human Services, Inc. is a leading provider of human services in the Greater Boston and Southeastern Massachusetts area. Our mission is to partner with people to overcome challenges and realize personal potential. We are committed to ensuring the representation and participation of candidates from diverse backgrounds and experiences.


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