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Quality Assurance Specialist

2 months ago


Cypress, California, United States Johnson Service Group Full time
Job Overview

Johnson Service Group (JSG) is seeking a Quality Assurance Specialist for a pivotal role within our organization.

Key Responsibilities:
  • Manage Internal Corrective and Preventative Action Requests (CAR/PAR).
  • Conduct Internal Audits as part of the Quality Management System (QMS).
  • Facilitate external laboratory analyses as required.
  • Assist in addressing Supplier Corrective and Preventative Actions Requests from clients, including Failure Analysis Reports and Root Cause Analysis.
  • Develop and maintain company-wide Metrics and Key Performance Indicators (KPIs).
  • Support company-wide audits conducted by external certifying bodies and clients.
  • Create and revise Procurement General and Detail Specification Control Drawings (SCDs) for components used in product manufacturing.
  • Perform Failure Analysis on returned merchandise and internal failures in collaboration with engineering teams.
  • Ensure compliance with ISO 14001, DFARS, conflict minerals reporting, REACH & RoHS, providing necessary information to clients.
  • Possess a Bachelor's degree in a STEM field with 5+ years of relevant experience or 10+ years of equivalent experience.
  • Demonstrate strong interpersonal skills when interacting with Suppliers, Clients, and Team Members.
  • Utilize Microsoft Word, Excel, Outlook, and Project proficiently.
  • Exhibit strong technical writing skills, capable of conveying complex topics clearly.
  • Have experience in an AS9100 or ISO 9001 environment.
  • Familiarity with QMS systems such as TIPQA or Agile is preferred.
  • Knowledge of AS9102 First Article, FMEA, SPC, and MSA tools.
  • Understand crystal oscillators or similar microelectronics.
  • Experience with thermal and mechanical testing requirements for aerospace applications.
  • Strong understanding of chip wire hybrid and/or PCB construction methods.
  • Familiarity with analytical techniques such as microscopy, cross-section analysis, SEM/EDS, and thermal testing FTIR is advantageous.
  • Experience with Lean or Six Sigma methodologies and hypothesis testing tools is a plus.
  • Show a passion for space exploration and related systems.
  • Understand Microsoft SharePoint, PowerAutomate, and Forms.
Company Overview

At Johnson Service Group, our people and culture create an exceptional workplace. Our mission is to empower individuals, assist our clients in achieving their objectives, and recruit motivated professionals.

With over 40 years of experience, JSG is a leader in staffing and consulting services across North America. We are continuously seeking talented individuals to join our team, as we are committed to your success. JSG operates more than 30 offices throughout the United States and Canada, striving to provide world-class service and diverse offerings to meet the evolving needs of our clients and candidates.

Johnson Service Group is an Equal Opportunity Employer, providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.