Front of House Operations Director
5 days ago
Key Responsibilities:
- Recruit, develop, and manage a skilled team to provide exceptional customer service.
- Liaise with senior management to establish and maintain a comprehensive food and beverage budget.
- Ensure adherence to all health and safety protocols and regulatory requirements.
- Deliver insightful sales and productivity reports to senior management.
- Conceive and implement innovative marketing initiatives and community events.
- Design and execute efficient scheduling systems.
- Guarantee up-to-date employee onboarding processes and certification maintenance.
- Develop and implement effective training programs.
- Maintain accurate inventory controls.
Essential Requirements:
- Degree in Hospitality or related field.
- Substantial experience in restaurant management.
- Proficiency in Microsoft Office, restaurant management software, and POS systems.
- Able to operate effectively under pressure.
- Knowledge of popular sports teams, leagues, and programming.
- Superior leadership and management abilities.
- Exceptional communication and problem-solving skills.
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