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Clinical Operations Coordinator

3 weeks ago

Cleveland, Ohio, United States Cleveland Clinic Full time

We are looking for a skilled Clinical Operations Coordinator to join our team at Cleveland Clinic. This role involves coordinating clinical operations, providing support to patients, and addressing their needs and concerns in a timely manner.

About the Position

The ideal candidate will have a high school diploma or GED, with two years of experience in patient registration, appointment scheduling, insurance processing, or customer service. The estimated salary for this position is around $55,000-$70,000 per year.

Key Responsibilities
  • Coordinate clinical operations, ensuring smooth and efficient patient flow.
  • Utilize the HEART model to investigate, triage, and resolve patient issues effectively.
  • Perform tasks such as patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient tracking, scheduling, and screening for interpreter services.
Requirements
  • Dexterity sufficient to operate a PC and other office equipment.
  • Ability to work extended periods of standing, walking, or sitting, with good visual acuity and normal or corrected vision.
  • Capacity to navigate various locations and function in a fast-paced, hectic environment.