Logistics Support Coordinator
7 days ago
At Swift Transportation, we're dedicated to being the best in the business. With a strong emphasis on safety, honesty, and mutual respect, we strive to create an environment where everyone has a voice and plays an essential role in our overall success and the success of our drivers.
Job Overview:
As a Logistics Support Coordinator, you'll be responsible for providing drivers with necessary support due to absence, or during evening and/or weekend hours so that drivers can deliver loads safely and on time. This role requires strong communication skills, problem-solving abilities, and a self-motivated attitude.
Schedule: Saturday, Sunday, Monday & Tuesday
Key Responsibilities:
- Respond to drivers' needs and questions regarding schedule, loads, paperwork, etc.
- Dispatch drivers on pre-planned loads and complete all corresponding data entry and/or paperwork.
- Resolve load targets and work with appropriate parties to address customers' special needs/requests as it relates to load planning and/or on-time delivery.
- Monitor assigned loads and appropriately document issues and/or resolutions and/or escalations.
- Hand off appropriate information to the next shift.
- Promote driver safety at all times.
- Proactively work to assist others in achieving the organization's objectives.
Qualifications:
- Previous related experience in call center and/or transportation operations is preferred.
- A High School Diploma or equivalent is required.
- Strong communication skills are essential.
- Must be able to work in high-pressure situations.
- Must possess strong problem-solving skills.
- Must be self-motivated.
- Must be detail-oriented.
Compensation: $20-$25 hourly, commensurate with experience
Benefits:
- A competitive starting salary
- Potential bonus pay based on company performance
- Opportunities to volunteer and give back to local communities
- A comprehensive benefits package, including medical, dental, vision, disability, supplemental, and life insurance
- Paid time off
- An employee stock purchase plan
The Swift Difference:
At Swift Transportation, we're not just a company - we're a family. We strive to be the best and give our best every day. We're passionate about learning and cultivating an environment of safety, honesty, and mutual respect. We're a place where everyone has a voice and plays an essential role in our overall success and the success of our drivers.
We're an equal employment opportunity employer:
We're dedicated to creating a workplace that's inclusive and respectful of all individuals. We prohibit harassment of applicants and employees based on any protected category, including race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information, or any other consideration made unlawful by applicable federal, state, or local laws.
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