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Assistant General Manager

2 months ago

Prattville, Alabama, United States Krystal Restaurants LLC Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Manager to join our team at Krystal Restaurants LLC. As an Assistant General Manager, you will play a key role in leading our restaurant team to deliver exceptional customer service and drive business growth.

Key Responsibilities
  • Leadership and Team Development
    • Develop and implement strategies to improve team performance and productivity
    • Coach and mentor team members to enhance their skills and knowledge
    • Conduct regular performance evaluations and provide constructive feedback
  • Customer Service and Experience
    • Ensure that all customers receive exceptional service and have a positive experience
    • Monitor and address customer complaints and feedback
    • Develop and implement strategies to improve customer satisfaction and loyalty
  • Operations and Management
    • Oversee the day-to-day operations of the restaurant, including inventory management and scheduling
    • Monitor and control costs, including labor and food expenses
    • Develop and implement strategies to improve efficiency and productivity
  • Business Development and Growth
    • Develop and implement strategies to drive business growth and increase sales
    • Monitor and analyze sales data to identify trends and opportunities
    • Collaborate with the restaurant team to develop and implement marketing and promotional campaigns
    Requirements
    • Minimum 1-2 years of management experience in the restaurant industry
    • High school diploma or equivalent required
    • Excellent leadership and communication skills
    • Ability to work in a fast-paced environment and adapt to changing circumstances
    • Physical ability to lift up to 50 pounds and stand for long periods