Telemarketing Specialist

Compensation: Starting hourly wage of $15.00, with unlimited potential for monthly commissions.

Training: Comprehensive 3-week paid training program, Monday through Friday, from 8 AM to 4:30 PM.

Work Schedule: Flexible call center hours available from Monday to Sunday, 7 AM to 9 PM (specific shifts assigned upon hiring).

Employee Benefits: Attractive benefits package including paid time off, tuition reimbursement, and more.

Become a part of an innovative team at Signify Health, committed to enhancing lives through effective healthcare solutions. As a vital member of the Member Engagement team, your role will involve reaching out to Medicare Advantage and Medicaid plan members to facilitate essential healthcare evaluations.

• Conduct approximately 50 outbound calls per hour to arrange healthcare evaluations.
• Adhere to approved scripts, ensuring clarity for members while maintaining a professional demeanor.
• Exhibit a positive and energetic attitude towards clients and colleagues.
• Meet daily productivity and quality standards in either an office or remote environment.
• Organize appointments and track performance metrics effectively.
• Promptly report any issues to supervisors and engage in coaching sessions.
• Uphold privacy regulations when managing health information.

• High School Diploma is preferred.
• A minimum of 1 year in a call center environment or 2 years of general work experience is required.
• Prior experience in outbound calling or high-volume settings is advantageous.
• Capability to thrive in a metrics-driven workplace.
• Exceptional communication and persuasive abilities.
• Proficient computer skills with the ability to multitask effectively.

• Comprehensive Medical, Dental, and Vision insurance plans.
• 401K retirement plan, stock purchase options, and tuition reimbursement.
• Employee discount programs available.

To qualify for remote work, reliable internet service with a minimum of 10MB upload/download speed is necessary. Company-provided equipment will be supplied; however, candidates must furnish their own workspace furniture.

• A successful background check is mandatory.