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Assistant General Manager

2 months ago

Monroe, Georgia, United States Holiday Inn Express Hotel & Suites Richwood Full time
Job Summary

We are seeking an experienced and skilled Assistant General Manager to join our team at Holiday Inn Express Hotel & Suites Richwood. As a key member of our management team, you will be responsible for assisting the General Manager in the day-to-day operation of the hotel, ensuring that all standards of guest service are maintained.

Key Responsibilities
  • Assist the General Manager in overseeing the hotel's operations, including supervising personnel, managing guest relations, and ensuring compliance with company policies and procedures.
  • Collaborate with the General Manager to create and implement strategies to improve hotel performance, including budgeting, forecasting, and performance analysis.
  • Develop and maintain strong relationships with hotel staff, ensuring that they are motivated, trained, and equipped to provide exceptional guest service.
  • Monitor and analyze hotel performance metrics, identifying areas for improvement and implementing corrective actions as needed.
  • Ensure that all hotel operations are conducted in accordance with company standards, policies, and procedures.
Requirements
  • Bachelor's degree in Hospitality Management or a related field.
  • Minimum 3 years of experience in a management role, preferably in the hospitality industry.
  • Proven track record of success in hotel operations, with a focus on guest satisfaction and employee engagement.
  • Strong leadership and communication skills, with the ability to motivate and inspire hotel staff.
  • Ability to work effectively in a fast-paced environment, with a focus on problem-solving and adaptability.