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Store Manager

2 months ago

Mount Pleasant, Michigan, United States Englefield Inc Full time
{"Job Summary

The Store Manager at Englefield Inc. is responsible for leading a team of site personnel and ensuring exceptional customer service during all shifts. This role involves scheduling, training, and development of staff, as well as modeling and delivering quality customer service, ensuring policies and procedures are followed, and managing vendors.

Key Responsibilities

• Monitor financials – sales volume, P&L, controllable expenses, cash controls, inventory.
• Ensure positive customer experience.
• Provide customer service by greeting and assisting customers and responding to customer needs, questions, and complaints.
• Conduct overall site evaluation.
• Inspect facility and equipment routinely to determine necessity of repairs or maintenance.
• Manage HR Functions for the store - recruiting, hiring, training, performance development, and modeling.
• Supervise store staff to maintain labor model standards.
• Direct, model, and supervise employees engaged in sales, reconciling cash reports, and customer service.
• Plan and prepare work schedules and maintain records of employees' schedules.

Requirements

• High school diploma required, Bachelor's Degree preferred.
• Minimum of two year's leadership experience in a fast-paced retail environment delivering exceptional customer service.
• ServeSafe certified.
• Experience in cash management, POS, Microsoft Word, Excel, PowerPoint, and Email.

What We Offer

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and dynamic work environment.

Equal Employment Opportunity

Englefield Inc. is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees and applicants.

Work Authorization

Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment.

AAP/EEO Statement

Englefield Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Englefield Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Englefield Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Englefield Inc.'s employees to perform their job duties may result in discipline up to and including discharge.

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