Customer Experience Solution Architect
3 days ago
Our team, Customer Care, was built to help contact centers scale their impact by helping agents during the call with assistance and post-call analytics to improve the quality of care they can provide the customers.
Responsibilities- Developing scalable, fast, robust, and simple web-based solutions to solve complex business problems;
- Implementing new features and optimizing existing ones to drive maximum performance;
- Working closely with other engineers, tech-ops, and product managers to ensure seamless integration and consistency;
- Maintaining a database and working with advanced React frontend applications and large-scale backends;
- Ensuring that all code meets high standards of quality, reliability, and maintainability;
- A Bachelor's degree in Computer Science or related field;
- 5+ years of software engineering experience;
- Strong level of curiosity, ability to take initiative, and scrappiness in getting things done;
- Proven ability to work well in teams, partnering with managers, cross-functional teams, and teammates;
- Takes an analytical mindset to approach problems and find solutions;
- Shows a desire to learn new skills and grow in the role;
- Familiarity with containerization and full-stack development;
- Experience working in NodeJS and Python;
- Experience with Machine learning is a plus;
- Experience working on AWS technologies;
- Experience with continuous delivery, git, test automation, and build/deploy systems;
- Strong algorithms, data structures, and coding background;
- A competitive salary range of $135,000—$246,500 USD per year;
- A variable allowance for wellness, meals, transportation, and more;
- A comprehensive benefits package including medical, financial, and other benefits;
- Opportunities for growth and professional development within the company;
- A hybrid work model that allows for flexibility and work-life balance;
- Access to the latest technologies and tools;
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AI Solution Architect
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Cloud Solutions Architect
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Cloud Solutions Architect
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Cloud Solutions Architect
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Seattle, Washington, United States Amazon Full timeAbout the RoleAmazon Web Services (AWS) is seeking a highly motivated Solutions Architect to accelerate our growing business as part of the World Wide Public Sector practice. As an AWS Vertical Solutions Architect supporting Higher Education athletics & advancement, you will have the opportunity to shape and deliver on a strategy to build broad use of...
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Cloud Solutions Architect
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Seattle, Washington, United States Amazon Full timeAmazon is seeking an experienced Cloud Solutions Architect to lead the design and development of large-scale cloud solutions. The successful candidate will have a strong background in cloud computing and be able to collaborate with internal stakeholders to understand customer needs.This role involves developing and managing compute, database, storage, IoT,...
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AWS Solutions Architect Role
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Seattle, Washington, United States Amazon Full timeWe are seeking a highly motivated Senior Cloud Solutions Architect to join our team at Amazon Web Services (AWS). As an AWS Vertical Solutions Architect, you will have the opportunity to shape and deliver on a strategy to build broad use of Amazon's utility computing web services with customers and our ecosystem of system integrators and solution...
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AIML Solutions Architect
3 days ago
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Cloud Solutions Architect
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Seattle, Washington, United States Amazon Full timeAbout Us:At Amazon, we're passionate about harnessing the power of technology to transform industries and improve lives. As a Cloud Solutions Architect, you'll play a key role in designing and implementing cloud-based solutions that meet the needs of our customers.We're looking for individuals with 2+ years of non-internship design or architecture experience...
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Seattle, Washington, United States Amazon Full timeAmazon’s People Experience and Technology Central Science team seeks a skilled Data-Driven Solutions Architect to leverage economics, behavioral science, statistics, and machine learning expertise. The successful candidate will improve the employee and manager experience.The role involves providing scientific thought leadership, developing Generative AI...
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Digital Solutions Architect
4 days ago
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