Restaurant Operations Manager
2 weeks ago
We are seeking a highly skilled and experienced General Manager to lead our team at Fuddruckers Burger. The ideal candidate will have a passion for the food industry, strong leadership skills, and a desire to provide exceptional customer service.
Key Responsibilities:
- Oversee the daily operations of the restaurant, ensuring seamless execution of our menu and services.
- Manage and train staff to provide excellent customer service, fostering a positive and productive work environment.
- Set and achieve sales and profit targets, driving business growth and success.
- Monitor and maintain inventory and supply levels, ensuring efficient operations and minimizing waste.
- Handle customer complaints and ensure customer satisfaction, resolving issues promptly and professionally.
- Participate in marketing and promotional activities, promoting our brand and products.
- Ensure compliance with health and safety regulations, maintaining a clean and safe environment for customers and staff.
- Create and implement policies and procedures to improve efficiency and productivity, driving business growth and success.
- Prepare financial reports and analyze data to make informed business decisions, driving business growth and success.
Qualifications:
- At least 3 years of experience in a similar role, with a proven track record of success.
- Strong leadership and communication skills, with the ability to motivate and inspire staff.
- Proven ability to manage and train staff, with a focus on customer service and satisfaction.
- Strong financial and business acumen, with the ability to analyze data and make informed business decisions.
- Ability to multitask and work well under pressure, with a focus on delivering results and driving business growth.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects.
- Knowledge of food safety and sanitation regulations, with the ability to maintain a clean and safe environment.
- Passion for the food industry and a desire to learn and grow, with a focus on delivering exceptional customer service and driving business growth.
- Ability to work flexible hours, including evenings and weekends, with a focus on delivering results and driving business growth.
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