Registration Specialist

Job Summary

We are seeking a highly organized and detail-oriented Registration Representative to join our team at Powers Health. As a key member of our front office staff, you will be responsible for providing exceptional patient service and ensuring a smooth registration process.

Key Responsibilities

• Greet and assist patients and visitors, ascertaining their needs and directing them accordingly.
• Register patients in accordance with established standards and policies, ensuring accurate and up-to-date information is documented in the computer and chart.
• Perform all front office duties, including check-in functions, verifying patient information, answering telephones, scheduling appointments, and collecting self-pay monies, co-pays, and patient balances.
• Work effectively in a fast-paced environment, handling multiple tasks and prioritizing responsibilities to meet deadlines.
• Develop and maintain a strong understanding of medical terminology, health insurance/managed care plans, and EPIC electronic medical record system.
• Collaborate with physicians, hospital staff, and other departments to ensure seamless communication and patient care.

Requirements

• High School diploma or GED equivalent required.
• Minimum of 1 year experience in a medical office setting preferred.
• Previous experience with EPIC electronic medical record system preferred.
• Proficiency with Windows-based desktop applications and PC keyboard data entry skills required.
• Excellent attitude, interpersonal skills, and communication abilities necessary to interact with patients, physicians, and other hospital staff.

What We Offer

Powers Health is committed to providing a supportive and dynamic work environment that fosters growth and development. As a valued member of our team, you will have access to ongoing training and education opportunities, competitive compensation and benefits, and a collaborative culture that values teamwork and patient-centered care.

Language

English