Member Services Coordinator

3 days ago

Washington, Washington, D.C., United States The Gathering Spot Full time
Job Title: Member Services Coordinator

The Gathering Spot is seeking a Member Services Coordinator to join our team. This role is responsible for coordinating member services and ensuring that our members receive the highest level of service and support.

About the Salary:
We estimate the salary for this position to be around $60,000 - $75,000 per year, based on industry standards and the level of experience required. As a Member Services Coordinator, you will be responsible for coordinating member services, resolving issues, and ensuring that our members are satisfied with their experience at our club.

Duties and Responsibilities:
  • Coordinate member services, including checking in, answering membership inquiries, and resolving issues.
  • Communicate with members to gather feedback and suggestions for improving our services.
  • Develop and implement processes to improve member satisfaction and retention.
  • Maintain accurate records and reports, as well as perform other administrative tasks as needed.
  • Collaborate with other teams to ensure seamless delivery of services and experiences.
  • Perform other related duties as assigned by management.

Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong analytical and problem-solving skills.
  • Positive attitude and ability to adapt to changing circumstances.

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