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Senior Product Specialist

2 months ago

Montana, United States NTT Full time

About the Role

The Senior Product Specialist will play a key role in managing the lifecycle of a product or service within NTT Ltd. This involves bringing a broad knowledge of the organization's products and services to craft technical solutions in support of NTT clients. The ideal candidate will have a deep understanding of the organization and be able to ensure that their crafted solutions meet client requirements.

Key Responsibilities

  • Engage with Engineers, Consultants, Technical Architects, and Solution Architects to ensure that the crafted solution meets client requirements.
  • Work with the construction team to ensure we are building what customers and the market need and collaborate to ensure schedules and building constraints are understood.
  • Develop and deliver product training to client-facing staff as needed.
  • Influence and guide the Sales team to ensure that they are equipped to close deals that involve their products and services.
  • Engage with and offer support to internal and external stakeholders to ensure the project's success.
  • Analyze product data to establish trends and insights using internal and external sources.
  • Facilitate the conversion of knowledge and ideas into new or improved products, processes, and services.
  • Research and interpret competitor offerings and market trends against NTT client base with a strong data analysis focus.
  • Review of product profitability.
  • Determines the appropriateness of pricing of existing and new investments strategies in line with projected value, competitor offerings, and market trends.
  • Product design and modeling/testing new and existing solutions.
  • Draft and maintain product specifications documents.
  • Evaluate market trends associated with the product of product line.
  • Work closely with product vendors.
  • Work closely with Engineers, Consultants, and Project Managers during the initiation stage of a project to ensure its success.
  • Provide product knowledge input assistance for compiling client proposals.
  • Write RFI/RFP responses and bids and obtain vendor product certification for the product portfolio.
  • Recommend product enhancements and updates to identify new business opportunities.
  • Involvement in product development life cycle to understand how new products or new product features will impact both the end user and the client-facing areas that directly support end users.

Requirements

  • Proven technical expertise and extensive industry experience.
  • Good understanding of the technology industry.
  • Sound analytical skills and proficient with analysis of large data sets.
  • Investigative nature to unpack complicated problems.
  • Proactive and able to use initiative.
  • Evidence of being able to work collaboratively.
  • Highly proficient in MS Excel and skills in programming.
  • Comprehensive knowledge of product management and service development life cycles.
  • Expert knowledge on relevant legislative amendments industry best practices and provision of proactive advice and solutions to relevant stakeholders.
  • Knowledge of sales strategies and concepts.

Education and Experience

  • Bachelor's degree or equivalent in Information Technology or Commerce, etc.
  • Minimum of 7 years of experience in product management or similar field.
  • Formal training in product and/or project management, PMP, or Six Sigma or equivalent.
  • Advanced experience in the data center industry or technology industry.
  • Advanced track record of involvement in design and implementing new products or product lines.
  • Advanced Information Technology sales experience.

Work Conditions and Other Requirements

  • Perform work from a remote location with stable internet connection.
  • On-site option is in standard office environment, extensive daily usage of workstation or computer; remote work assumes home office or similar with dedicated workspace.
  • Some travel may be necessary (no more than 25%).
  • Requires carrying cell phone.