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Field Based Peer Support Specialist

2 months ago


Clermont, Kentucky, United States UnitedHealth Group Full time
Job Summary

UnitedHealth Group is seeking a highly motivated and experienced Peer Support Specialist to join our team in Lexington, KY. As a Peer Support Specialist, you will play a critical role in supporting consumers and families in achieving their recovery goals and improving their overall well-being.

Key Responsibilities
  • Use your own recovery experience and training to assist families and consumers in defining their recovery goals and developing the skills and knowledge needed for their recovery.
  • Work with consumers who have co-occurring disorders, such as mental health and substance use disorders.
  • Support the creation and implementation of a comprehensive training and education program with peers, families, providers, and staff.
  • Establish and maintain collaborative relationships with existing consumer and family organizations to engage members in Optum/Health Plan activities.
  • Communicate plan information to consumers and consumer-operated organizations, as well as families and family organizations.
  • Identify and outreach to community leaders and ethnic minority groups to develop programs that are culturally competent and use recovery and resiliency principles.
  • Participate in Optum and Health Plan quality review processes.
  • Enable effective communication with consumers and their families about mental healthcare delivery systems and their rights and responsibilities.
  • Provide support to consumers and family members in making needed appointments.
  • Work with clinical teams to implement intensive care coordination, including peer support and community-based services.
Requirements
  • Active and current Peer Recovery Specialist or Peer Support Specialist certification in the state of Kentucky or ability to obtain certification within 12 months of employment.
  • 4+ years of case management experience.
  • 1+ years of experience with community resources.
  • 1+ years of experience with demonstrated understanding of recovery and resiliency principles and lived experience.
  • 1+ years of experience working with the Medicaid population.
  • Proven intermediate level of proficiency with Microsoft Office (Word, Excel, and Outlook) and ability to access multiple web applications.
  • Reside within a commutable distance to Lexington and surrounding communities in Kentucky.
  • Current and non-restricted state of Kentucky driver's license and state-required insurance and access to reliable transportation with the ability to travel 75% of the time within 60 miles of territory assigned.
  • Proven access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI).
Preferred Qualifications
  • Proven bilingual in English/Spanish.
  • Demonstrated ability to facilitate training events.
About UnitedHealth Group

UnitedHealth Group is a global organization that delivers care, aided by technology to help millions of people live healthier lives. We believe everyone deserves the opportunity to live their healthiest life, regardless of their background or circumstances. Our mission is to help people live healthier lives and make the health system work better for everyone.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes. UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.