Customer Service Ambassador
2 weeks ago
The Customer Service Ambassador will be responsible for creating a welcoming and supportive environment for our members, ensuring their needs are met and exceeded. This role requires excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team.
About the Role
* Provide exceptional customer service, responding to member inquiries and concerns in a timely and professional manner
* Maintain a clean and organized workspace, adhering to health and safety standards
* Collaborate with colleagues to achieve business objectives and promote a positive work environment
* Participate in daily cleaning rounds and assist with maintenance tasks as needed
* Assist with membership sales, data entry, and Point of Sale transactions
* Develop strong relationships with members and colleagues through effective communication and teamwork
Requirements
* Excellent phone and communication skills
* Strong problem-solving and analytical abilities
* Ability to multitask and prioritize tasks effectively
* Friendly and approachable demeanor, with a passion for delivering exceptional customer service
* Basic math skills and accuracy with numbers
* Physical ability to lift up to 20 pounds occasionally
Salary and Benefits
* Competitive salary: $38,000 - $48,000 per year
* Opportunities for growth and professional development
* Collaborative and dynamic work environment
* Discounts on membership and services
Join Our Team
We're committed to creating a workplace that values diversity, equity, and inclusion. If you're passionate about delivering exceptional customer experiences and are committed to helping others achieve their fitness goals, we encourage you to apply.
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