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Stand Manager

2 months ago

Leesburg, Florida, United States 7Crew Enterprises Full time
Job Description

Job Summary:

The Stand Manager is responsible for leading a team of crew members to achieve sales growth, operational efficiency, and customer satisfaction at our 7Crew Enterprises locations. This role requires strong leadership, communication, and problem-solving skills to drive business results and maintain a positive work environment.

Key Responsibilities:

  • Leadership and Team Management: Lead a team of crew members to achieve sales growth, operational efficiency, and customer satisfaction.
  • Operational Excellence: Maintain a clean, safe, and organized store environment, ensuring compliance with company standards and regulations.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Inventory Management: Manage inventory levels, ordering supplies, and maintaining accurate records.
  • Financial Management: Process transactions, manage cash handling, and maintain accurate records.
  • Training and Development: Train and develop crew members to improve sales, customer service, and operational skills.
  • Communication: Communicate effectively with crew members, management, and customers to ensure seamless operations and customer satisfaction.

Requirements:

  • Leadership Experience: Proven leadership experience in a fast-paced environment with a team of 40+ members.
  • Communication Skills: Excellent verbal and written communication skills to effectively lead and communicate with team members and customers.
  • Problem-Solving Skills: Strong problem-solving skills to resolve customer complaints and operational issues.
  • Time Management: Ability to manage multiple tasks and priorities in a fast-paced environment.
  • Adaptability: Ability to adapt to changing business needs and priorities.

Working Conditions:

  • Work Schedule: Flexible schedule, including early mornings, late nights, and weekends.
  • Physical Demands: Ability to stand for long periods, lift up to 50lbs, and work in a fast-paced environment.