Service Delivery and Support Specialist
4 days ago
**Our Mission:**
At Submer, we aim to make a positive impact by creating a more sustainable digital world. Our values of Sustainable, Unique, Bold, Making Sense, Empathetic, and Reliable drive our mission to reduce the environmental footprint of IT infrastructure. As a fast-growing scale-up, we offer an exciting career evolution with opportunities for growth and development.
Job Description:
As the Field Services Delivery Manager - NAM, you will lead the local field services team, actively contribute to service offerings, and provide hands-on support in the field to ensure seamless operations of Submer solutions for our customers. This role involves leading a high-performing team that delivers exceptional service and support to Submer customers across North America.
Responsibilities:
- Ensure effective task coverage during peak periods and adapt to dynamic workloads.
- Foster a collaborative and positive team environment to drive success.
- Define troubleshooting guides and improve remote issue resolution.
- Adhere to safety guidelines and identify opportunities to enhance system performance.
Requirements:
- Proven track record as a Field Technician Manager.
- Demonstrated experience in team management, including mentoring technicians and managing escalations.
- Strong technical knowledge of electrical and mechanical systems.
- Experience documenting procedures is required.
- Ability to work varied hours and accommodate different time zones during peak periods.
- Willingness to travel frequently to meet customer needs.
-
Delivery and Support Specialist
18 hours ago
Spring Valley, Nevada, United States Submer Full timeJob DescriptionThe Field Services Delivery Manager - NAM will lead the local field services team, actively contribute to service offerings, and provide hands-on support in the field to ensure seamless operations of Submer solutions for our customers.Lead a high-performing team that delivers exceptional service and support to Submer customers across North...
-
Delivery and Support Specialist
3 days ago
Spring Valley, Nevada, United States Submer Full timeRole OverviewAs a Field Services Delivery Manager at Submer, you will be responsible for leading the local field services team and providing hands-on support in the field. This is an exciting opportunity to join a fast-growing scale-up with a mission to make a positive impact.Key Responsibilities:Define troubleshooting guides and improve remote issue...
-
Banking Support Services Specialist I
13 hours ago
Spring Valley, Nevada, United States Woodforest National Bank Full timeTake the next step toward your new career todayBecome a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering...
-
Service Delivery Director
3 days ago
Spring Valley, Nevada, United States Submer Full timeCompany OverviewSubmer is a multinational company with a passion for reducing IT environmental footprint and expertise in data center design and day-to-day operations.About the RoleWe are seeking an experienced Field Services Delivery Manager to lead our local field services team, actively contribute to service offerings, and provide hands-on support in the...
-
Bilingual Customer Service Specialist
1 day ago
Spring Valley, Nevada, United States The Sherwin-Williams Company Full timeCustomer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...
-
Medical Support Specialist
1 day ago
Spring Valley, Nevada, United States Biolife Plasma Services Full timeBioLife Plasma Services is a leading provider of plasma-derived therapies, and we are seeking a highly skilled Medical Support Specialist to join our team.As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors. Your primary responsibilities will include determining donor eligibility, managing donor...
-
Sales Support Specialist
1 day ago
Spring Valley, Nevada, United States Huntsman Full timeDescription : Sales Support Specialist Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate more than 70...
-
Global Service Delivery Director
2 days ago
Spring Valley, Nevada, United States HP Development Company, L.P. Full timeKey Responsibilities: The ideal candidate will have more than 5 years of experience in a Senior Management role, with expertise in customer services operations and contractual Services framework. Key responsibilities include managing best-in-class delivery performance across the deal scope, tackling delivery performance escalations from customers, driving...
-
Field Services Delivery Leader
3 days ago
Spring Valley, Nevada, United States Submer Full timeOverviewThe company Submer is dedicated to creating a more sustainable digital world. As a Field Services Delivery Manager, you will play a pivotal role in driving customer satisfaction by leading the local field services team and providing hands-on support in the field.Key Responsibilities:Lead a high-performing team that delivers exceptional service and...
-
Senior Service Delivery Leader
2 days ago
Spring Valley, Nevada, United States HP Development Company, L.P. Full timeJob Summary: We are seeking a highly experienced Senior Service Delivery Leader to join our team at HP Development Company, L.P. As a key member of our Managed Services organization, you will lead the Services Delivery Management (SDM) team for Managed Services on Global Tier 1 accounts.
-
Technical Service Delivery Executive
4 days ago
Spring Valley, Nevada, United States Submer Full timeA career at Submer offers the opportunity to make a meaningful impact on the digital world. As the Field Services Delivery Manager - NAM, you will lead a high-performing team that delivers exceptional service and support to Submer customers across North America. With a focus on operational excellence and customer satisfaction, you will contribute to the...
-
Services Delivery Manager
5 days ago
Spring Valley, Nevada, United States Submer Full timeLocation & work modality: Houston, TX #LI-HybridStart: ASAPType of Contract: Full Time / PermanentTravel Requirements: 75%About SubmerThe best way to introduce you to Submer is undoubtedly through our values: Sustainable, Unique, Bold, Making Sense, Empathetic and Reliable. If these resonate with you we're sure you will find your place here in no time.At...
-
Services Delivery Manager
20 hours ago
Spring Valley, Nevada, United States Submer Full timeLocation & work modality:Houston TX #LIHybridStart: ASAPType of Contract: Full Time / PermanentTravel Requirements: 75About SubmerThe best way to introduce you to Submer is undoubtedly through our values: Sustainable Unique Bold Making Sense Empathetic and Reliable. If these resonate with you were sure you will find your place here in no time.At Submer we...
-
Technical Support Specialist
5 hours ago
Spring Valley, Nevada, United States Manpower Group Inc. Full timeJob SummaryThe Manpower Group Inc. is seeking a skilled Network Technician to join their team. As a key member of the IT Department, you will be responsible for providing technical support and maintenance for various networks, systems, and equipment. If you have strong problem-solving skills, effective communication abilities, and a collaborative mindset,...
-
Software Application Support Specialist
6 hours ago
Spring Valley, Nevada, United States Klein Independent School District Full timeAbout the RoleWe are seeking a highly skilled and experienced Application Support Specialist to join our team at Klein Independent School District. As an Application Support Specialist, you will play a crucial role in ensuring the smooth operation of our technology infrastructure.The successful candidate will be responsible for providing technical support...
-
Spring Valley, Nevada, United States Klein Independent School District Full timePosition Type:Technology/Specialist - Application Support - PEIMSDate Posted:3/27/2025Location:Data ServicesDate Available:07/01/2025Closing Date:04/03/2025Starting Hourly Rate $27.38(Based on 2024-2025 Compensation Plan)Attachment(s):IT3 Specialist - Application Support-PEIMS_Updated March 2024.pdf
-
Medical Support Specialist Position
4 days ago
Spring Valley, Nevada, United States Biolife Plasma Services Full timeJob SummaryBioLife Plasma Services is seeking a Medical Support Specialist to play a vital role in our plasma center operations. The ideal candidate will have excellent communication skills, a strong understanding of medical procedures, and the ability to work effectively in a fast-paced environment.About UsAt BioLife Plasma Services, we are committed to...
-
Plasma Center Medical Support Specialist
4 days ago
Spring Valley, Nevada, United States Biolife Plasma Services Full timeJob DescriptionBioLife Plasma Services is seeking a Medical Support Specialist to join our team. As a Medical Support Specialist, you will play a critical role in ensuring the quality and safety of plasma donations.About UsWe are committed to creating a diverse workforce and providing equal employment opportunities to all employees and applicants without...
-
Server Support Specialist
10 hours ago
Spring Valley, Nevada, United States Sushi Masa Spring Full timeWe are seeking reliable individuals to join our team at Sushi Masa Spring. As a Server Support Specialist, you will play a vital role in ensuring exceptional guest experiences.At Sushi Masa Spring, we pride ourselves on delivering high-quality service and fresh, authentic cuisine in a welcoming environment. We value honesty, respect, and teamwork and expect...
-
Field Services Delivery Manager
5 days ago
Spring Valley, Nevada, United States Submer Full timeLocation & work modality: Houston, TX #LI-HybridStart: ASAPType of Contract: Full Time / PermanentTravel Requirements: 75%About SubmerThe best way to introduce you to Submer is undoubtedly through our values: Sustainable, Unique, Bold, Making Sense, Empathetic and Reliable. If these resonate with you we're sure you will find your place here in no time.At...