Sales and Service Representative

1 week ago


Alhambra, California, United States Spectrum Full time
Job Overview

Spectrum is a leading communications and entertainment technology company seeking highly motivated individuals to join our team as Retail Sales Specialists. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and building strong relationships with our customers.

Salary and Benefits

We offer a competitive hourly base pay of $20.00, plus lucrative commission and incentives for targeted hourly earnings of $25.40/hour. Our part-time employees who work at least 20 hours per week are eligible for our comprehensive benefits package, including medical, dental, vision, life, and disability insurance, as well as free or discounted Spectrum internet, TV, and phone depending on your location.

Job Description

This role is a part-time, entry-to-mid-level retail sales position focusing on wireless, TV, and internet products in the communications and entertainment technology space. You will be expected to meet or exceed monthly sales goals, provide exceptional customer service, educate and engage customers through product demonstrations, and work effectively as a team player.

Requirements
  • Meet or exceed monthly sales goals, including wireless sales
  • Ensure a great customer experience
  • Educate and engage customers through product demonstrations
  • Be a team player (because we spend way too much time together)
  • Know your stuff - maintain strong knowledge of all TV, internet, and wireless products, pricing plans, promotions, and service features for Spectrum, as well as our competitors

What's required to get started?

  • Thrive in a fast-paced team environment
  • Read, write, and speak the English language to effectively communicate with employees, customers, and suppliers in person, on the phone, and by written communications
  • Lifting up to 35 lbs.
  • Standing for prolonged periods of time
  • Wearing a required uniform
  • High School Diploma or equivalent
  • Bilingual Mandarin preferred
Preferred Experience
  • Sales Experience: 1 - 5 years
  • Knowledge of latest technology and devices
  • Commissioned sales experience
  • Retail sales or wireless sales
  • Valid driver's license

The base pay for this position generally is between $18.00 and $31.75. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $7,020.



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