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Room Care Specialist
2 months ago
As a Room Care Specialist, you play a crucial role in ensuring that our guests experience a welcoming and pristine environment during their stay. Your attention to detail and commitment to excellence contribute significantly to the overall guest satisfaction, making each visit memorable.
Key Responsibilities:
- Maintain cleanliness and order in guest rooms and bathrooms, adhering to the highest hotel standards.
- Change and arrange linens, ensuring beds are made to perfection and bathrooms are spotless.
- Restock essential guest supplies, including toiletries and amenities.
- Organize and prepare your cleaning cart and linen closet for efficient workflow.
- Dispose of waste and manage soiled linens appropriately.
- Provide a warm welcome to guests encountered during your duties.
- Conduct thorough inspections of rooms to ensure compliance with quality standards.
- Safeguard equipment and report any maintenance issues or damages promptly.
- Follow health and safety protocols diligently and stay informed about company policies.
- Work independently while maintaining a high standard of performance.
- Exhibit a friendly demeanor and strong customer service orientation.
- Demonstrate effective time management and prioritization skills.
- Complete tasks efficiently without compromising quality.
Qualifications:
- Professional appearance and demeanor, with clear communication skills.
- Ability to perform physical tasks, including standing, bending, lifting, and moving items weighing up to 25-30 pounds.
- Capability to work for extended periods while maintaining energy and focus.
Benefits:
- 401k Plan
- Comprehensive Medical, Dental, and Vision Coverage
- Life Insurance Options
- Disability Insurance
- Paid Time Off and Vacation
- Incentive Programs
- Employee Referral Bonuses
- Annual Salary Increases
- Opportunities for Cross-Training
- Employee Discounts
This position is vital to the success of our hotel, and we value the contributions of each team member in creating a positive experience for our guests.