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Retail Sales Associate

1 month ago

Fort Lauderdale, Florida, United States Sunnyside Full time
Job Summary

The Wellness Advisor of Sunnyside will be responsible for advising customers on selecting the proper cannabis products for their needs and acting as an ambassador of the company's mission to normalize, professionalize, and revolutionize cannabis.

Key Responsibilities
  • Provide exceptional customer service and ensure a best-in-class experience for customers.
  • Build customer relationships by asking questions and listening attentively to customer needs.
  • Assist customers in product selection through education on different cannabis products and their impact on the human body.
  • Apply effective selling and cross-selling techniques to build baskets.
  • Verify proper documentation and ID for customers.
  • Assist in verifying the accuracy of orders being dispensed to customers in a timely fashion.
  • Label and package customer orders.
  • Perform accurate cash handling in the company's Point of Sale system.
  • Maintain accurate records of all dispensary activities.
  • Perform routine inventory counts of all products.
  • Ensure product stock is organized and meets compliance regulations.
  • Assist managers with organizing sales floor merchandise and product displays.
  • Ensure security measures and safety compliance in the store.
Requirements
  • High School Diploma or equivalent.
  • Minimum 1 year experience in customer service; retail or hospitality experience preferred.
  • Flexibility to work shifts that may include opening, closing, weekends, and holidays.
  • Excellent customer service skills and ability to engage with customers.
  • Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner.
About Sunnyside

Sunnyside is a leading cannabis retailer with a mission to normalize, professionalize, and revolutionize the cannabis industry. We are committed to providing exceptional customer service and ensuring a best-in-class experience for our customers.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about the cannabis industry and providing exceptional customer service, we encourage you to apply for this exciting opportunity.