Infrastructure Operations Technician
3 weeks ago
About the Company:
Oracle is a global leader in cloud solutions, committed to expanding its inclusive workforce that promotes diverse insights and perspectives. We use tomorrow's technology to tackle today's problems, operating with integrity and partnering with industry-leaders in almost every sector.
About the Role:
We are seeking a highly skilled System Analyst II to provide technical support for internal tools/applications and processes. This role offers a highly competitive salary ranging from $56,200 to $112,600 per annum, based on experience, with potential for equity.
Key Responsibilities:
- Proactively monitor system/application alarms and investigate issues
- Analyze and resolve or escalate alarms and service requests
- Perform deployment tasks in line with Oracle Release to Production SOPs and Work plans
- Prioritize and handle work queue in accordance with service level agreements
- Document investigation and issue resolution
What We Offer:
A comprehensive benefits package including medical, dental, and vision insurance, short-term disability, long-term disability, life insurance, AD&D, supplemental life insurance, health care and dependent care Flexible Spending Accounts, pre-tax commuter and parking benefits, 401(k) Savings and Investment Plan with company match, paid time off, paid sick leave, paid parental leave, adoption assistance, Employee Stock Purchase Plan, financial planning, and group legal services.
Requirements:
- U.S. Citizenship on U.S. soil is required
- Bachelor's degree in Information Systems, Computer Science, Computer Engineering, Software Engineering or related field, or equivalent meaningful work experience
- Good knowledge and hands-on experience with Linux and SQL
- At least 1 year experience in Application Support and CI/CD pipelines or Infrastructure Support
- Proficiency in technologies and design concepts around Container Platforms, Big Data processing and relational databases
Additional Information:
This role requires 5-5-4-night shifts (7:00am - 7:00pm), with willingness to work additional or irregular hours as needed and allowed by local regulations.
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