Patient Access Coordinator

4 weeks ago


Traverse City, Michigan, United States Munson Medical Center Full time
Job Summary

As a Patient Access Representative at Munson Healthcare, you will play a vital role in ensuring a positive experience for our patients and families. This dynamic role requires excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Greets and directs patients, families, and visitors to testing and surgical areas in a courteous and welcoming manner.
  • Registers patients, obtaining and verifying all required information in an expedient manner.
  • Works positively with all levels of staff to complete job responsibilities.
  • Provides transportation or arranges transportation as needed for patients, families, and visitors.
Why Work at Munson Healthcare?

We offer a dynamic work environment with many opportunities for growth and development. Our employees work in positive, supportive, and compassionate environments built on our organizational values. We are committed to your ongoing growth and development, and we offer a range of benefits to support your well-being.

Requirements
  • Associate's degree or 2 years of formal education or equivalent experience.
  • Medical terminology required or successful completion of a medical terminology course within the probationary period.
  • Two years of work experience in customer service, healthcare, or a business-related field.
Benefits
  • Sign-on bonus up to $3,000.
  • Competitive salaries.
  • Full benefits, paid holidays, and paid time off (up to 19 days in the first year).
  • Tuition reimbursement and ongoing educational opportunities.
  • Retirement savings plan with employer match and personal consulting.
  • Wellness plans, an employee assistance program, and employee discounts.


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