Ground Handling Professional

2 months ago

Oklahoma City, Oklahoma, United States Piedmont Airlines, Inc Full time

About the Role:

Piedmont Airlines, Inc. is seeking a highly motivated and reliable professional to join our team as a Ramp Agent in our Ground Handling Department. As a key member of our airport operations team, you will play a critical role in ensuring the smooth and efficient handling of baggage and cargo, as well as providing exceptional customer service to our airline partners and passengers.

Key Responsibilities:

  • Responsible for below-wing servicing of aircraft, including loading and unloading baggage and cargo
  • Operate motorized service vehicles and equipment, such as baggage handlers and de-icing machines
  • Guide and park aircraft, ensuring safe and efficient movement
  • Perform cabin maintenance tasks, including cleaning and restocking aircraft interiors
  • De-ice aircraft, ensuring safe takeoff and landing conditions
  • Work collaboratively with team members to provide excellent customer service and meet corporate objectives

Requirements and Qualifications:

  • Successful completion of training course
  • Ability to meet company goals and customer expectations in a fast-paced and dynamic environment
  • Effective communication and interpersonal skills
  • Ability to organize, prioritize, and multitask in a high-energy environment

Preferred Qualifications:

  • Previous airline experience or experience in a related field
  • Previous employment as a front-line customer service provider
  • Basic knowledge of computer applications and programs

Work Environment:

  • Work in an airport ramp environment, subject to varied weather conditions and elevated noise levels
  • May be required to work all shifts, including weekends, nights, holidays, and irregular shifts

Physical Requirements:

  • Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, and climbing up and down stairs
  • Handle objects up to 70 pounds
  • Assist passengers with disabilities, including pushing wheelchairs

What We Offer:

  • Competitive hourly rate
  • Performance-based bonuses
  • Relocation packages, subject to company policy and performance metrics
  • Benefits package, including paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network

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