Technical Support Specialist

5 days ago


Denville, New Jersey, United States Ambassador Resources Full time
Technical Support Specialist

We are seeking a skilled Technical Support Specialist to join our team at Ambassador Resources. This role involves providing top-notch technical support to our clients, escalating complex issues, and collaborating with our team to resolve problems efficiently.

Key Responsibilities:
  • Provide technical support to clients via phone, email, or ticketing systems.
  • Evaluate and resolve technical issues, escalating complex problems to senior team members when necessary.
  • Collaborate with the team to develop and implement effective solutions to technical issues.
  • Stay up-to-date with the latest technologies and tools to provide the best possible support to our clients.

Requirements:
  • Strong technical skills, with a focus on Windows troubleshooting.
  • Excellent communication and problem-solving skills.
  • Experience with VMware, Active Directory, Office 365, and other relevant technologies.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer:
  • A competitive hourly rate of $25.00-$30.00.
  • A temporary to permanent opportunity with a possibility of long-term employment.

How to Apply:
Please send your resume to us for consideration.

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