Technical Support Specialist
5 days ago
We are seeking a skilled Technical Support Specialist to join our team at Ambassador Resources. This role involves providing top-notch technical support to our clients, escalating complex issues, and collaborating with our team to resolve problems efficiently.
Key Responsibilities:
- Provide technical support to clients via phone, email, or ticketing systems.
- Evaluate and resolve technical issues, escalating complex problems to senior team members when necessary.
- Collaborate with the team to develop and implement effective solutions to technical issues.
- Stay up-to-date with the latest technologies and tools to provide the best possible support to our clients.
Requirements:
- Strong technical skills, with a focus on Windows troubleshooting.
- Excellent communication and problem-solving skills.
- Experience with VMware, Active Directory, Office 365, and other relevant technologies.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer:
- A competitive hourly rate of $25.00-$30.00.
- A temporary to permanent opportunity with a possibility of long-term employment.
How to Apply:
Please send your resume to us for consideration.
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