Member Team Lead

2 weeks ago


Newport News, Virginia, United States Sam's Club Full time
Job Summary

We are seeking a highly skilled and experienced Member Team Lead to join our team at Sam's Club. As a Member Team Lead, you will be responsible for leading a team of associates in providing exceptional member service, ensuring a positive shopping experience, and driving sales growth.

Key Responsibilities
  • Lead a team of associates in providing member service, resolving issues, and promoting sales growth
  • Develop and implement strategies to improve member satisfaction and loyalty
  • Collaborate with other departments to ensure seamless execution of business initiatives
  • Monitor and analyze sales data to identify trends and opportunities for growth
  • Provide coaching and development opportunities to associates to enhance their skills and knowledge
Requirements
  • 6 months retail experience, including operating front-end equipment and customer service experience
  • Must be 18 years of age or older
  • Leading a front-end team and supervising experience, including hiring, evaluating, mentoring, developing, and managing the workload of others
What We Offer

At Sam's Club, we offer a competitive hourly wage, performance-based bonus awards, and a range of benefits, including health, financial, and paid time off benefits. We also offer opportunities for career growth and development, as well as a supportive and inclusive work environment.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.


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