Help Desk Specialist FT

1 week ago


Nacogdoches, Texas, United States Nacogdoches County Hospital District Full time
Job Details

Job Location: Nacogdoches, TX

Position Type: Full Time

Job Shift: Day

Description:

Information Systems - Help Desk Tech - Full Time

Full Benefits Package

What's in it for you?

  • Generous benefit plans that start the 1st of the month following your start date
  • High Reliability Organization
  • How we treat people in our organization, we are truly committed to patient safety and to our employees
  • Additional options for dental, vision, life, disability coverage
  • Retirement Plan
  • Hospital paid Life Insurance
  • Employee Assistance Program
  • Employee Discount at our onsite Starbucks, Café, and Gift Shop
  • ATM onsite
  • Fresh Vending
  • Free on-site parking
  • Colleague recognition program
  • Time Away From Work Program (paid time off)
About Us:

Nacogdoches Memorial Hospital- Celebrating 90 years + of caring for our community and surrounding communities. Our outstanding team combines compassion and kindness with the latest technology and advanced treatments to deliver care.

Services Include: Cardiac Services, FastTrack, ICU, Emergency Room, Incontinence Therapy, Medical Imaging, Nutrition Services, Physical rehabilitation, Stroke Action Plan, Surgery.

At Nacogdoches Memorial Hospital, we recognize and reward you for your contributions; we have a highly qualified, smart, and ambitious team making a difference in our patients lives. Our culture of ownership and transparency empowers our team to achieve their goals. We have new transformative owners, for all those on board, it's going to be a challenging and a rewarding journey and we are just getting started.

www.nacmem.org

Position Purpose:

This position performs various complex tasks and is utilized to solve more difficult issues arising within the User Support Group. Troubleshoots and problems solve LAN issues. Performs tasks relating to the installation, management, and maintenance of Data and Voice networks. Answer incoming calls for the User Support group on a rotating basis, solve initial inquiries from end-user, and route highly complex issues to the appropriate resource.

Summary of Duties:
  • Troubleshoots user support inquires including but not limited to hardware, software, and telecommunication issues
  • Answers incoming calls to the User Support group on a rotating basis, solve initial inquiries from end-users, and route complex inquires to the appropriate resource
  • Provide excellent customer service internally, externally, and promote teamwork professionally, with a positive attitude following our customer service standards
OUR COMMUNITY:

Welcome to Nacogdoches, the oldest town in Texas and the official Garden Capital of Texas. Nacogdoches is home of the Texas Blueberry Festival. Nacogdoches is a 300-year-old city known as The Oldest Town in Texas. Its located in the heart of Deep East Texas almost equidistant between Dallas/Fort Worth, Houston and Shreveport, Louisiana. Nestled between three national forests and only a short drive from two of the largest lakes in Texas, Nacogdoches is home to Stephen F. Austin State University and has a population of 33,000. Also designated the Garden Capital of Texas, Nacogdoches is recognized for its natural beauty, creeks and trails Nacogdoches has long been a live music destination, and remains that today Classic old venues make for great music, dancing and enjoying a night on the town. Take in live jazz poolside, dance at a local dance hall or simply relax and reconnect at a local wine bar.

Qualifications:
  • Must be able to read, write, and communicate effectively in English (required)
  • Degree/Certification in Computer Sciences or a related field (preferred)
  • Advanced proficiency in programing/interfacing (preferred)
  • Experience working in a healthcare environment (preferred)


  • Nacogdoches, Texas, United States Nacogdoches County Hospital District Full time

    About the RoleWe are seeking a skilled Help Desk Specialist to join our team at Nacogdoches Memorial Hospital. As a Help Desk Specialist, you will be responsible for providing technical support to our users, troubleshooting and resolving issues, and ensuring the smooth operation of our IT systems.Key ResponsibilitiesTroubleshoot and resolve user support...

  • Help Desk Specialist

    4 weeks ago


    Nacogdoches, Texas, United States Nacogdoches County Hospital District Full time

    About the RoleWe are seeking a highly skilled Help Desk Specialist to join our team at Nacogdoches Memorial Hospital. As a Help Desk Specialist, you will be responsible for providing technical support to our users, troubleshooting and resolving complex issues, and ensuring that our IT systems are running smoothly.Key ResponsibilitiesTroubleshoot and resolve...

  • Help Desk Specialist

    3 weeks ago


    Nacogdoches, Texas, United States Nacogdoches County Hospital District Full time

    About the RoleWe are seeking a skilled Help Desk Specialist to join our team at Nacogdoches Memorial Hospital. As a Help Desk Specialist, you will be responsible for providing technical support to our users, troubleshooting issues, and ensuring the smooth operation of our computer systems.Key ResponsibilitiesTroubleshoot user support inquiries, including...

  • Help Desk Specialist

    3 weeks ago


    Nacogdoches, Texas, United States Nacogdoches County Hospital District Full time

    About the RoleWe are seeking a highly skilled Help Desk Specialist to join our team at Nacogdoches Memorial Hospital. As a Help Desk Specialist, you will be responsible for providing technical support to our users, troubleshooting and resolving complex issues, and ensuring that our IT systems are running smoothly.Key ResponsibilitiesTroubleshoot and resolve...


  • Nacogdoches, Texas, United States Nacogdoches County Hospital District Full time

    About the Role:This position performs various complex tasks and is utilized to solve more difficult issues arising within the User Support Group. The successful candidate will troubleshoot and problem-solve LAN issues, perform tasks relating to the installation, management, and maintenance of Data and Voice networks, and answer incoming calls for the User...

  • Help Desk Specialist

    2 weeks ago


    Nacogdoches, Texas, United States Nacogdoches County Hospital District Full time

    About the RoleThis position is responsible for providing technical support and troubleshooting assistance to users within the organization. The successful candidate will have excellent communication skills, a strong understanding of computer systems and networks, and the ability to work effectively in a team environment.Key ResponsibilitiesTroubleshoot and...


  • Nacogdoches, Texas, United States Baptist Health System - San Antonio TX Full time

    Baptist Health System - San Antonio TX is seeking a skilled Surgical Nurse Specialist for a nursing job in Texas.Job Description & RequirementsSpecialty: OR CirculateDiscipline: RNDuration: Ongoing36 hours per weekShift: 12 hoursEmployment Type: StaffThis role provides direct clinical patient care. The Surgical Nurse Specialist will assume responsibility for...


  • Nacogdoches, Texas, United States Baptist Health System - San Antonio TX Full time

    Baptist Health System - San Antonio TX is seeking a skilled Surgical Nurse Specialist for a nursing job in Texas.Job Description & RequirementsSpecialty: OR CirculationDiscipline: RNDuration: Ongoing36 hours per weekShift: 12 hoursEmployment Type: StaffThis role provides direct clinical patient care. The Surgical Nurse Specialist will assume responsibility...

  • Wound Care Specialist

    2 weeks ago


    Nacogdoches, Texas, United States Advantage Surgical and Wound Care Full time

    Wound Care Specialist OpportunityWe are seeking a skilled Wound Care Specialist to join our team at Advantage Surgical & Wound Care. As a Wound Care Specialist, you will be responsible for overseeing wound care treatments in a nursing home environment, collaborating with a supportive team, and continuously learning and improving your skills.Key...


  • Nacogdoches, Texas, United States DYNAMIC WORKFORCE SOLUTIONS-TEXAS Full time

    Job Title: Workforce Development SpecialistDynamic Workforce Solutions-Texas is seeking a highly motivated and experienced Workforce Development Specialist to join our team. As a Workforce Development Specialist, you will play a critical role in helping job seekers achieve their employment goals and connect with local employers.Job Summary:The Workforce...

  • Case Manager

    2 weeks ago


    Nacogdoches, Texas, United States Greater East Texas Community Action Program Full time

    Job SummaryWe are seeking a highly motivated and organized Case Manager/Eligibility Specialist to join our team at the Greater East Texas Community Action Program. The successful candidate will serve as a liaison between our agency and the community, providing knowledge of our resources and services to low-income families.Key ResponsibilitiesCoordinate and...


  • Nacogdoches, Texas, United States DYNAMIC WORKFORCE SOLUTIONS-TEXAS Full time

    Job Summary:Dynamic Workforce Solutions is seeking a skilled Workforce Development Specialist to join our team. As a Case Manager, you will play a vital role in helping job seekers achieve their employment goals. Your primary objective will be to provide integrated workforce planning services to career center customers, aiding them in developing, evaluating,...


  • Nacogdoches, Texas, United States Nacogdoches County Hospital District Full time

    About the JobWe are seeking a highly skilled Occupational Therapist to join our team at Nacogdoches County Hospital District. As an Occupational Therapist, you will play a vital role in helping patients recover from injuries or illnesses and regain their independence.Job SummaryThe Occupational Therapist is responsible for assessing patients' functional...


  • Nacogdoches, Texas, United States Aveanna Full time

    Aveanna Healthcare is a leading provider of home health services to medically fragile children and adults. We are seeking a skilled Nurse Care Specialist to join our team.As a Private Duty Nurse - RN, you will play a vital role in providing one-on-one care to our patients in the comfort of their own homes. Our patients require continuous care and support,...


  • Nacogdoches, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Title: CPS Regional Contract Technician IIIJob Summary:The Texas Department of Family and Protective Services (DFPS) is seeking a highly skilled and detail-oriented CPS Regional Contract Technician III to support contract managers in the areas of contract development, maintenance, billing, monitoring, and provision of contract-related training and...

  • Urology Specialist

    2 weeks ago


    Nacogdoches, Texas, United States The Curare Group Full time

    Urology Physician OpportunityDocCafe is proud to present an exciting opportunity for a Urology Physician to join our esteemed network of healthcare professionals.As a leading physician and advanced practice job board, we are committed to helping you advance your healthcare career.Key Highlights:Easily search, review, and apply to jobs that meet your...

  • Cardiology Specialist

    3 weeks ago


    Nacogdoches, Texas, United States ProLocums Full time

    Cardiology-Interventional Physician OpportunityDocCafe is proud to present an exciting opportunity for a Cardiology-Interventional Physician to join our team in Nacogdoches, Texas.About the Role:Deliver high-quality patient care as a Cardiology-Interventional Physician.Collaborate with our experienced team to provide exceptional medical services.Participate...

  • Nutrition Specialist

    1 month ago


    Nacogdoches, Texas, United States UTMB Health Full time

    {"Job Title": "Nutritionist I", "Job Summary": "As a Nutritionist I at UTMB Health, you will provide nutritional information and services to patients, families, and interest groups. Your expertise will help individuals make informed decisions about their diet and nutrition.Responsibilities:* Develop and implement nutritional programs that meet the needs of...


  • Nacogdoches, Texas, United States AMN Healthcare Full time

    Job Opportunity: Certified Registered Nurse AnesthetistThis esteemed medical facility is seeking a highly skilled Certified Registered Nurse Anesthetist (CRNA) to provide locum tenens support and fill a current need.Key Details:Monday to Friday, 8-hour shiftsMedical Center settingTypes of cases: General, Orthopedics, Spine, Cath Lab, Urology, Plastics &...


  • Nacogdoches, Texas, United States DYNAMIC WORKFORCE SOLUTIONS-TEXAS Full time

    About the Role:DYNAMIC WORKFORCE SOLUTIONS-TEXAS is seeking a skilled Case Manager to join our team. As a Case Manager, you will play a vital role in providing integrated workforce planning services to career center customers.Key Responsibilities:Develop and maintain contact with customers, and/or service providers for service needs.Help customers to engage...