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Senior Retail Operations Manager

2 months ago

Circle Pines, Minnesota, United States Mills Fleet Farm e-Commerce Enterprises, LLC Full time
About the Role

We are seeking an experienced Executive Retail Store Manager to lead our retail store operations and drive business growth. As a key member of our team, you will be responsible for managing all aspects of store operations, including team management, customer service, store readiness, execution, and profitability.

Key Responsibilities
  • Train, coach, and mentor the leadership team to develop consistent and best-in-class execution.
  • Oversee the development and execution of individual development plans for each of their direct and indirect reports.
  • Ensure that all store areas are staffed according to budget and maximized for customer needs.
  • Continually monitor store wage and expense control programs, identify wage and expense budget variances, and take corrective action where necessary.
  • Responsible for ensuring that all policies, procedures, and guidelines are understood and followed regarding customer service standards, backroom and sales floor standards, safety, loss prevention, inventory management, etc.
  • Drive sales by using superior merchandising skills to ensure the best visual placement of product.
  • Positive promotion of company initiatives.
Requirements and Qualifications
  • Ability to work a flexible schedule, including days, nights, weekends, and holidays.
  • Bachelor's Degree in Business, Marketing, or related field or equivalent experience.
  • 5 years of retail management experience in a big-box setting.
  • Proven ability to lead, coach, and build relationships with subordinates, peers, and corporate partners.
  • Direct and motivate a diverse population that includes full-time and part-time team members.
  • Use logic, experience, and analytics to accomplish business and personal goals.