Lead Baker

7 days ago


Napa, California, United States Whole Foods Market Full time

Job Summary:

We are seeking a highly skilled and experienced Lead Baker to join our team at Whole Foods Market. As a Lead Baker, you will be responsible for leading a team of bakers in the production of high-quality bread and bakery products, ensuring that all products meet our company's quality standards.

Key Responsibilities:

  • Mixes, divides, shapes, proofs, and bakes bread and other bakery products to approved Whole Foods Market specifications.
  • Maintains accurate mix times, temp logs, and production records.
  • Develops, adjusts, and communicates daily production schedules with other bakers and team members.
  • Ensures consistency of daily production in terms of quantity and quality of finished products.
  • Routinely assesses production outcomes to ensure Enterprise scratch bread program quality is maintained.
  • Prepares, packages, weighs, and prices products for sale.
  • Monitors product quality and freshness and ensures proper product rotation.
  • Models and delivers outstanding customer service.
  • Mentors, coaches, and trains all other bakers on proper execution of relevant bread and bakery programs to maintain consistency and quality standards.
  • Arrives to work station on time, appropriately groomed, dressed, and ready to work; works all scheduled shifts and attends required trainings and meetings.
  • Provides excellent customer service, addresses needs of customers in a timely and effective manner, and models suggestive selling techniques; answers phones and pages promptly and courteously.
  • Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
  • Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
  • Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
  • Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
  • Immediately reports safety hazards and violations.
  • Performs other duties as assigned by store, regional, or national leadership.
  • Utilizes proper production tools and reporting to maximize sales and reduce shrink.
  • Supports in training and onboarding bakers within home store and other locations.

Requirements:

  • 14+ months retail experience.
  • Ability to lift 50 pounds.
  • In an 8-hour work day: standing/walking 6-8 hours.
  • Hand use: single grasping, fine manipulation, pushing, and pulling.
  • Work requires the following motions: bending, twisting, squatting, and reaching.
  • Exposure to FDA-approved cleaning chemicals.
  • Exposure to temperatures: 90 degrees Fahrenheit.
  • Ability to work in wet and dry conditions.
  • Ability to work a flexible schedule, including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
  • May require use of ladders.


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