Associate, LOFT Outlet, Vero Beach, FL
2 weeks ago
At LOFT, we're dedicated to empowering women to find their authentic self-expression. Our mission is to provide modern, feminine, and versatile clothing that makes women feel confident and stylish. We believe that fashion should be a source of joy and self-expression, and we're committed to helping our clients achieve their personal style goals.
Job OverviewWe're seeking a highly motivated and customer-focused Sales Associate to join our team at the LOFT Outlet in Vero Beach, FL. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a positive and engaging store environment.
Key Responsibilities- Provide exceptional customer service by anticipating client needs, exceeding expectations, and adhering to our service experience standards.
- Build relationships with clients, create client loyalty, and have the ability to multi-task while servicing internal and external clients.
- Address client concerns, coming to resolution when possible, and involving management where appropriate.
- Portray a gracious, friendly, energetic, and engaging manner and be at all times respectful and professional.
- Take ownership, solicit, and incorporate feedback for professional growth and development.
- Communicate effectively with store management, store team, and external clients in person, through written correspondence, and over the phone.
- Build collaborative and productive relationships by sharing ideas, treating others fairly, with respect, and values differences.
- Embrace our values and behaviors and inspire team by leading by example through words and actions.
- Be responsible for compliance with all Company policies, practices, and procedures and all federal, state, and local laws.
- Client Service: Ability to function as a role model, ensuring that the client remains the top priority. Takes initiative to build a loyal client base.
- Follow Directions: Ability to prioritize and meet deadlines as assigned with minimal supervision and within designated timeframes.
- Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain with ANN INC.'s guidelines.
- Communication: Communicates effectively with Clients, Members of Management, Business Partners, and Store Associates.
- Accuracy: Ability to handle cash and provide change without error.
- Schedule: Remains flexible in scheduling that meets the needs of the business.
- Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor and stock room.
- Minimum Requirements: High School Diploma or GED.
- Minimum one year sales associate or relevant experience in the services industry with proven results.
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