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Front Desk Ambassador
1 month ago
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hampton Inn & Suites.
As a key member of our hospitality team, you will be responsible for providing exceptional guest service, resolving issues, and ensuring a seamless and enjoyable stay for our guests.
We offer a competitive salary, comprehensive training, and opportunities for career growth and development.
Key Responsibilities- Guest Service: Greet and welcome guests, register guests, issue room keys, and answer guest inquiries in a prompt and polite manner.
- Front Desk Operations: Monitor the cleanliness of the lobby and other guest areas, maintain accurate front desk records, and complete required reports.
- Team Collaboration: Work collaboratively with other team members to achieve common goals and provide exceptional service to our guests.
- Strong Communication Skills: Possess excellent verbal and written communication skills, with the ability to effectively communicate with guests, colleagues, and management.
- Organizational Skills: Demonstrate strong organizational and analytical skills, with the ability to multitask in a fast-paced environment.
- Technical Skills: Working knowledge of Microsoft Office and reservation management systems is a plus.
