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Barista - Part-Time

2 months ago

South Portland, Maine, United States Barnes & Noble Full time
Job Summary

We are seeking a skilled Barista to join our team at Barnes & Noble. As a Barista, you will be responsible for providing exceptional customer service and creating a welcoming atmosphere in our café.

Key Responsibilities
  • Work on the café floor, requiring physical activity and sales floor presence when needed.
  • Deliver high-quality beverages and engage with customers to build rapport and provide friendly, fast service.
  • Make relevant beverage and food recommendations to enhance the customer experience.
  • Maintain a clean and tidy café environment, ensuring a welcoming atmosphere for all customers.
  • Execute operational standards correctly, in a timely manner, and in accordance with café standards, safety, and health codes.
  • Protect company assets by adhering to processes and working efficiently to control waste and shrink.
  • Recognize and offer assistance to customers and employees with urgency and care.
Requirements
  • Possess a passion for the products we serve.
  • Exhibit a positive and can-do attitude.
  • Enjoy working with people and listening to their needs.
  • Make accurate recommendations for handcrafted beverages and food items that satisfy customers.
  • Be well-organized, efficient, and able to multitask.
  • Clearly and respectfully communicate and express oneself.
Expected Behaviors
  • Treat customers as the top priority at all times.
  • Take initiative and consistently grow and expand café knowledge.
  • Enjoy making recommendations and engaging with others.
  • Exhibit and demonstrate initiative.
  • Support company goals and initiatives and be a team player.
  • Show respect and kindness to fellow employees and customers.
  • Accept responsibility and execute all assignments correctly and with care.
  • Accept coaching and feedback from others openly.
  • Be flexible and adapt to an ever-changing environment.
EEO Statement

Barnes & Noble is an Affirmative Action Employer committed to diversity in the workplace. We provide equal employment opportunity for all, without regard to self-identified, perceived, or actual age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition, genetic information, gender, gender identity, gender expression, hairstyle, height, and/or weight, pregnancy, childbirth, and related medical conditions, reproductive health decisions, or any other self-identified, perceived, or actual characteristic protected by applicable federal, state, or local laws and ordinances.