Guitar Craft Specialist
3 weeks ago
Embark on a rewarding career as a Guitar Craft Specialist at Guitar Center, where you will play a vital role in ensuring that customer-owned instruments receive exceptional maintenance and repair services. This position requires a blend of technical expertise, excellent communication skills, and a passion for delivering exceptional customer experiences.
About the Role:
- As a Guitar Craft Specialist, you will be responsible for providing high-quality maintenance and repair services to customer-owned instruments, ensuring they are returned to their owners in excellent condition.
- You will also assist in maintaining store-owned gear and complete warranty repair work, all while upholding the highest standards of craftsmanship and attention to detail.
Key Responsibilities:
- Interact with customers to understand their needs and preferences, ensuring a positive and personalized experience.
- Service customer-owned instruments with precision and care, utilizing your technical expertise to deliver outstanding results.
- Maintain store-owned gear, adhering to our rigorous quality control standards.
- Complete warranty repair work, ensuring timely and satisfactory resolution of customer issues.
Requirements:
- Skilled understanding of repairing guitars, with a proven track record of delivering high-quality results.
Preferred Qualifications:
- Foundational product knowledge on Guitar Center products, with a passion for staying up-to-date on the latest developments and innovations.
What We Offer:
- A competitive salary range of $16.00/hr - $24.00/hr, plus commission depending on background and experience.
- A comprehensive benefits package, including medical, dental, vision, 401(k) with company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
Why Choose Guitar Center?
- We are committed to creating an inclusive environment that values diversity, equity, and inclusion.
- We offer robust training programs to help you develop your skills and advance your career.
- We believe in empowering our employees to take ownership of their work and make a meaningful impact in the music industry.
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